Learning Consultant – Parktown at Hollard Insurance March, 2024

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Role Objectives:

The Learning Consultant is responsible for the development, coordination and administration of a range of learning and development interventions for Hollard employees, as well as contributing to the development and maintenance of robust learning and development systems and processes.  The Learning Consultant will also be responsible for ensuring the delivery of relevant learning programmes, leveraging technology platforms and solutions.

Key Responsibilities:

  • Learning strategy development and implementation: Conduct business-wide training needs assessment and identify skills or knowledge gaps. Contribute to the development of the Learning and Development strategy and ensure effective and efficient implementation.
  • Management of the general and technical training offering: dependent on the portfolio of the Learning Consultant, ensure the effective and efficient delivery of:
  • Product, systems and general training for new recruits and existing employees
  • Study Assistance: Oversee the bursary administration process (incl. payments, results monitoring and work back periods)
  • Learnerships: Overseeing the learning programme for learners through to graduation and placement stage, including the selection and management of service providers and effective management of the relationships with SETAs. 
  • Leadership Development: Management of all programmes and initiatives relating to management and leadership development, including internal and external development programmes and coaching and mentoring initiatives.
  • Manage legislative compliance: Ensure compliance with all relevant legislation, including WSP/ATR compliance and accurate submission.
  • Learning and development administration: Co-ordinate all administrative duties relating to Learning and Development, including accurate record keeping and formulation of required reports.   Leverage utilization of technology to assist in this process, as far as possible.
  • Build Learning Capability: develop the learning maturity and capability of the Hollard business through any additional opportunities available to you

Required Knowledge and Experience    

  • At least 3 – 5 years’ experience in Learning and Development, preferably in a similar role
  • Extensive knowledge of instructional design theory and implementation as well as e-learning platforms
  • Hands-on experience coordinating multiple training events in a corporate setting
  • Proven experience to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997), NQF Act and Skills Development Act 

Skills

  • Communication (written and verbal)
  • Problem solving
  • Report writing
  • Computer Literacy (MS Office)
  • Planning and organising
  • Intermediate: Excel & Word

Personality Traits

  • Self-Management
  • Deadline driven
  • Problem Analysis and Solving
  • Effective Communication
  • Responsible
  • Flexibility
  • Attention to accuracy and detail
  • Integrity
  • Able to use initiative and think through problems
  • Team player
  • Ability to prioritise and multitask
  • Organising and planning

Educational Requirements    

  • Relevant tertiary qualification in Education Training and Development Practises (ETDP)

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