Global Windsor Group, with the core of its activities in Nigeria, is a diversified organization covering a range of markets including property, oil and gas, and communications. These markets comprise a significant cross-section of both ECOWAS and the Nigerian economy. GWG can provide world-class products and services, having established strong relationships with some of the world’s leading multinationals. With a diverse operational platform, we aim to further entrench ourselves as a pioneer within the Nigerian markets.Job Summary
To provide exceptional customer service, take orders, serve food and beverages, and ensure a positive dining experience for guests.
Key Responsibilities
Greet and serve guests:
Welcome guests, take orders and serve food and beverages.
Provide menu information, make recommendations, and answer questions.
Take orders and manage tables:
Accurately take orders, manage tables, and ensure timely service.
Communicate with kitchen staff and other servers to ensure efficient service.
Serve food and beverages:
Serve food and beverages in a timely and courteous manner.
Ensure orders are accurate and complete.
Handle payments and transactions:
Process payments, handle cash, and credit card transactions, and operate a point-of-sale system.
Maintain a clean and safe environment:
Clean and sanitize tables, chairs, and surrounding areas.
Ensure compliance with health and safety regulations.
Provide excellent customer service:
Respond to guest complaints and concerns in a professional manner.
Go above and beyond to ensure guest satisfaction.
Qualifications
Interested candidates should possess relevant qualifications
2 – 5 years of work experience.
Requirements:
Previous waiting experience (preferred)
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Basic math skills and accuracy with orders and payments
Knowledge of food and beverages (preferred)
Availability to work varying shifts, including evenings and weekends
Skills:
Customer service and relations
Communication and interpersonal skills
Time management and organization
Attention to detail and accuracy
Basic math skills and cash handling
Teamwork and adaptability
Knowledge of food and beverages (preferred).
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