Training Coordinator (Quick Service Restaurant) at Multipro Consumer Products Limited
The Training Coordinator will identify and monitor training needs in the organization, and design, plan, and implement training programs, policies, and procedures to fulfil the developmental needs of the employees.
Map out annual training plans for management
Reviews existing training programmes; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of the employees as per industry standards
Ensures that training materials and programs are current, accurate, and effective.
Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization as per the industry requirement.
Identifies problems and opportunities such as operational changes or industry developments that training could improve.
Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
Assess employees’ skills, performance, and productivity to identify areas of improvement.
Drive brand values and philosophy through all training and development activities.
Effectively communicate with team members, and management when required
Conducts or facilitates required and recommended training sessions.
Collaborates with vendors and third-party training providers to arrange employee registration for and participation in open enrolment training programs.
Prepares and implements training budget.
Ensures that training milestones and goals are met while adhering to approved training budget.
Performs other related duties as assigned
Be a Graduate with relevant discipline
Have Minimum of 2 years’ experience in a similar role especially in the QSR industry
Have experience in e-learning platforms is an advantage
Be proficient in the usage of MS Office
Good Organizational skills with the ability to manage multiple tasks with little or no supervision
Have strong communication and interpersonal skills.
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