Description
As the Traffic Manager you will effectively manage, monitor and control the flow of work in the creative production process
What you love doing in this role
You love managing our creative scope of work and ensuring we have all the available resources to meet the business’s work requirements
You love managing all the timings of creative output and adjusting them according to trade and changing deadlines
You love playing as a team by reviewing and accepting briefs from all business divisions and allocating them to available creative resources
You love managing and onboarding freelances and adding new joiners to the business’s systems
You love being in charge of formulating the weekly Creative Review agenda where all the weekly creative work is reviewed
You love collaborating with merchandise and marketing in building and managing the business’s annual timelines
You love being involved in the print process and adding the required print material to the monthly content plan
You love educating and training all departments about the creative processes and platforms
You love delivering on your promises and ensuring all agreed deadlines are met
You love doing it right and at the right time, driving operational excellence through your area of supervision
Requirements
What we love about you
We love your strong organizational skills and ability to manage multiple projects and deadlines efficiently
We love your quick-thinking, problem-solving abilities as you help find solutions to unexpected challenges
We love your analytical mind and ability to assess project progress and performance metrics to drive efficiencies across the creative department
We love your attention to detail when reviewing work to ensure quality and adherence to guidelines
We love your energy and your understanding of the entire creative process and ability to provide constructive feedback
We love your leadership skills and your ability to cheer-lead and motivate team members while managing workflows
We love your dedication to time-management and your ability to effectively prioritise tasks to meet deadlines without compromising quality
We love your empathy and your understanding of team dynamics as you support colleagues and foster a positive work environment
What you'll need to do this role
Project Management Certification
Degree in logistics, marketing or commerce will be advantageous
Minimum 3 to 5 years advertising agency/in-house agency experience is essential
3 Years’ proven experience in a traffic management role
Experience in managing the full traffic and production cycle
Experience in managing and coordinating web and print production with designers, copywriters and proof readers
Capable of developing clear and up-to-date procedural processes
Proven experience in developing and implementing clear processes
Strong computer skills (MS Excel, Word, PowerPoint, Project, Visio)
Behaviors we love
Wow my customer
Walk in my customers’ shoes
Deliver on my promises
Deliver insight-led solutions my customers need
Treat the business as my own
Take accountability
Be curious, creative & explore opportunities
Do it right & at the right time
Play as a team
Be helpful
Be inclusive
Find the fun
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