Paradise News

Tag: South Africa

  • Core Support Specialist – Test at Cell C

    Purpose of the Job:

    To co-ordinate and manage all high-level support activities on the Core network equipment by providing 2nd line support and maintenance for Cell C’s core network equipment, by applying expert knowledge and system management capabilities, ensuring maximum availability of the Core network to the customer.
    Experience with network or signaling protocols such as SS7, TCP/IP, SIP, Diameter, GTP C/U
    A deep understanding of the environment architecture, call flows for both Circuit Switched (CS) and Packet Switched (PS) scenarios.
    A deep understanding of IMS (Wifi Calling, VoLTE),
    Understanding of Cloud Technologies and NFV infrastructure,
    Understanding of the architecture of Fusionsphere, FusionStage (Quantum, Nova, etc.) plugins and related agents and interfaces
    Understanding of 3GPP and ETSI NFV standards, concepts, and implementation.
    Understanding of different mobile network interfaces
    Provide technical systems engineering support to assist with RAN integration, BSS integration.
    Perform on demand analysis of specific core network issues (performance degradation, customer complaints, etc.)

    Key Performance Objectives
    Configuration Management

    Ensure proper execution of Core Network software updates and upgrades.
    Implement and control procedures and tests for the acceptance of new Core Network equipment and software.
    Execute / assist with PATs and FATs.
    Assist with the installation and connection of new equipment, to ensure Operations standards are met.
    Ensure data integrity of all Core Network related databases and software configurations.
    Review planned work for accuracy and completeness before implementation

    Preventive Maintenance

    Implement and maintain strategies and procedures for Core Network hardware and software maintenance and support.
    Ensure the integrity and use of the Core Network System Support Plans.
    Organize and execute regular system and database audits.
    Organize and execute maintenance activities in cooperation with the SSOC.
    Manage the quality of work, progress and the working methods applied of internal and external parties according to SLA’s and other contracts

    Corrective Maintenance and Fault Management

    Organize and execute Core Network element backups.
    React to Core Network faults within stipulated time frames.
    Resolve Core Network faults within stipulated time frames.
    Escalate unresolved Core Network faults to TAC2 within stipulated time frames.
    Follow up and manage fault resolution of escalated faults to suppliers according to SLA time lines.
    Ensure the integrity of fault reports for the purpose of SLA reconciliation.

    Performance Management

    Escalate overdue faults according to escalation procedures.
    Core Networks spare log execution. Obtain replacement and return faulty units
    Reach performance targets within specified time frames.
    Involvement in Core Network performance improvement project.

    Reporting Data and Documentation Management

    Compile weekly, monthly and quarterly Core Network reports according to defined templates
    Ensure consistency, accuracy and integrity of all Core Network related data and documentation

    Qualifications

    University Degree in Engineering or B-Tech Degree with extensive experience

    Experience

    3 years’ experience in Core Network support.
    Extensive knowledge of Supplier’s Core Network equipment.
    A complete understanding of the configuration, operation and maintenance of Core Network equipment

    Click Here To Apply

  • Rail Design Engineer at WSP in Africa April, 2025



    Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    WSP is one of the world’s leading engineering professional services consulting firms. We bring together a unique pool of technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. Our ex…



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    Rail Design Engineer




    Job Description

    Key Role:

    • The successful incumbent will be part of the Highways, Transport Planning, ITS and Rail team in the delivery of rail and pit to port projects. You be part of the rail team and will participate in planning, designing, managing projects and assisting in growing the Africa rail business through engagement with Parastatal and Mining clients.

    Key Responsibilities:

    Full range of Design Engineering and Project Management activities, including:

    • Work with teams of engineers / contractors on multi-disciplinary projects,

    • Feasibility Studies and Preparation of Reports,

    • Site investigations and assessments of existing rail infrastructure,

    • Preliminary and Detailed Design delivery,

    • Conduct site/quality supervision and basic project management,

    • Co-ordination of engineering services,

    • Project and Contract Management of Works, including site work,

    • Project Cost Controls and reports,

    • Client interface,

    • Client Rail Tender and Contract Preparation,

    • Support project team and resources towards delivery of projects within expected timeframes and quality standards

    • Business development and work winning

    Business development:

    • Participate in business development in defining and deploying the sales strategy, selecting target markets and clients, and in scoping and pricing of services, with particular focus on the South African and regional markets.

    • Participate in preparation and managing proposals for client’s projects such as Due Diligence, Technical Advisory services, Owner’s Engineering, and other service offerings, and provide inputs for the WSP internal governance process;

    • Manage existing and new customer relationships through efficient client and account management; and

    • Attend internal and external meetings and represent WSP in a suitable fashion according to the company principles at all times.

    • Maintaining relationships with internal divisions, external contractors and clients

    Health and Safety

    • Compliance with Mine’s Health and Safety, Induction and Medical requirements and physical ability to conduct track inspections,

    • Role model standards for SHEQ performance and behavior consistent with the company’s health, safety, environmental and quality vision and policies by influencing those around you,

    • Contributing to the identification of SHEQ risks and driving processes to achieve Zero Harm,

    • Embracing, displaying and promoting the company values and ensuring a safe working environment is always maintained.

    Qualifications and Required Experience

    • B.Eng / BSc/B Tech in Civil Engineering,

    • Registered as a Candidate Professional Engineer with ECSA. Highly advantageous PrEng/PrTech registered with ECSA

    • Minimum of 5 years’ relevant experience

    • 1 – 3 years’ experience in leading a project team

    • User knowledge of design packages : AutoCAD Civil 3D Rail, Bentley OpenRail, OpenTrack.

    • Knowledge of Track Materials, Geotechnical design and Drainage design.

    • Knowledge of Materials Handling related to railways including Weighbridges and Tipplers.

    • Working knowledge of OHTE and Signalling systems.

    • Knowledge of Rolling Stock and Train Operations.

    • Experience with Railways Safety Regulator standards and requirements.

    • Experience in Freight Rail, Passenger and Light Rail,

    • Experience in the resources industry (Mining) an advantage.

    Key Competencies and Generic Skills

    • Self-training ability, with an affinity to learn new design technologies

    • Taking ownership and being proactive in the working environment

    • Possess initiative and good interpersonal skills

    • Must be a collaborative team player

    • Resilient under pressure to work independently from dispersed location whilst operating as a team

    • Be able to deliver on challenging projects that have tight timelines.

    • Accuracy – Attention to detail and correctness of drawings

    • Committed to delivering excellent levels of service

    • Good communicator.



    Method of Application







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    Click Here To Apply

  • Maintenance Manager: Utilities and Services at AVI Limited April, 2025



    Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    AVI LIMITED is home to many of South Africa’s leading and best-loved brands. Listed on the Johannesburg Stock Exchange in the Food Products sector, and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our single-minded purpose is our brands growth and development. Our brands span a range of categories i…



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    Maintenance Manager: Utilities and Services




    What You’ll Bring to the Role:

    • A completed qualification in Mechanical or Electrical Engineering (NDip/BTech/BEng)

    • 5+ years’ experience in a manufacturing environment, preferably FMCG

    • Minimum 3 years in a senior engineering supervisory or management role

    • Deep knowledge of the OHS Act, GMR 2.7 compliance, and utilities management

    • Strong experience in spray drying, boilers, compressors, gas burners, infrastructure, and packaging plant equipment

    • Proficiency in CMMS systems, SAP PM, SCADA, and energy-saving initiatives

    • Exceptional leadership skills and the ability to coach, influence and drive high performance

    • Passion for quality, standards, and continuous improvement

    Key Responsibilities Include:

    • Be the GMR 2.7 appointee and lead all statutory and safety inspections

    • Drive preventative maintenance, reliability engineering, and OEM compliance

    • Lead and develop a multi-disciplinary maintenance team

    • Manage shutdowns, budgets, and equipment availability with an eye for efficiency and cost control

    • Ensure food safety compliance (FSSC 22000, AIB, ISO) across all utilities and support systems

    • Execute capital and maintenance projects, infrastructure upgrades, and process optimisations

    • Champion a culture of ownership, care, and excellence



    Method of Application







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    Click Here To Apply

  • Compliance Monitoring Specialist-3 at FirstRand Corporate Centre

    Job Description

    To develop and implement audit processes for conducting quality assurance of all deliverables to contribute to the implementation of a group compliance monitoring methodology in accordance with relevant regulations, applicable codes of conduct and within best business practice principles.
    Control expenditure and identify process improvements to contain and reduce costs.
    Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
    Deliver customer experience excellence in own service delivery aligned to Organisational values and service standard.
    Compile reports that track progress and guide business to make informed decisions.
    Manages risks in own area of responsibility.
    Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability. Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
    Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
    Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy.
    Monitor customer feedback reports and align processes to maximise efficiencies.
    Participate in effective governance structures to meet the requirements imposed by governmental bodies, regulators, industry mandates or internal policies. Provide guidance to management on developing remediation programmes that ensure adherence to regulatory requirements
    Stay abreast of relevant trends and typologies to inform the Group Compliance Monitoring Framework. Provide guidance to management on developing remediation programmes that ensures adherence to regulatory requirements.
    Contribute to the development of risk-based Compliance Monitoring plans to ensure coverage of key compliance risks across the Group.
    Execute Compliance Reviews to ensure monitoring reviews are strategic, thematic, and structural to deliver the required level of assurance within the agreed timelines.
    Monitor and control record-keeping of all review documentation in the relevant SharePoint folders in line with the Group Compliance Monitoring Data Handling Procedure
    Monitor compliance with laws and regulations to facilitate the establishment of a compliance culture that contributes to prudent risk management.
    Produce aggregated and reliable reports and formulate pertinent observations and recommendations to enable the effectiveness of critical business decisions and reporting.
    Take ownership for reporting issues raised during reviews to ensure effective resolution of issues within agreed timeframes.
    Participate in planned activities that are appropriate for own development.
    Display and encourage an appreciation of teamwork and inclusivity
    Develop, encourage and nurture collaborative relationships across area of specialisation.

    Click Here To Apply

  • Business Systems Analyst Manager at Aculocity April, 2025

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  • HR Intern (Cape Town) at The Prestige Cosmetics Group

    HR Function

    Post, update and remove job ads from job boards and careers pages
    Screen resumes and application forms
    Schedule and confirm interviews with candidates
    Initiating background checks on potential candidates
    Provide interview feedback to candidates
    Address employee queries about benefits
    Participate in organizing company events and careers days
    Help organise employee onboarding and orientation processes
    Assist with administration, employee information, and employment applications
    Organize documents, including new employee files
    Be a culture ambassador and drive a healthy work environment in line with company values.

    Requirements and skills

    Degree in Human Resources, Business Administration, or a related field.
    Familiarity with MS Office Suite.
    Strong organisational and communication skills.
    Excellent interpersonal skills and attention to detail.
    Ability to work independently and as part of a team.
    Someone with a growth mindset – deep willingness to learn.

    Click Here To Apply

  • Receptionist at Dream Hotels & Resorts April, 2025



    Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Dream Hotels & Resorts mantra across its 23 properties, ranging from the iconic Blue Marlin Hotel in Scottburgh, the Peninsula All-Suite Hotel in the Western Cape to Le Franschhoek Hotel & Spa in the beautiful Cape Wine lands all the way to Finfoot Lake Reserve situated in the Greater Pilanesberg, is to provide an experience that makes the guest f…



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    Receptionist




    Job Overview:

    • The Resort Receptionist / Guest Relations Team Member serve as the first point of contact for guests visiting or staying at the resort. This role involves providing exceptional customer service, handling guest inquiries and requests, managing reservations, and ensuring a positive guest experience throughout their stay. Additionally, the team member is responsible for addressing guest feedback, resolving issues, and fostering positive relationships with guests to enhance their overall satisfaction.

    Key Responsibilities:

    • Guest Check-In and Check-Out:  Welcome guests upon arrival, check them in, and provide information about the resort’s facilities and services.  Assist guests with the check-out process, finalize payment transactions, and address any final requests or concerns.

    • Welcome and Greet Guests:  Provide a warm and friendly welcome to guests upon arrival.

    • Assist with check-in and check-out processes efficiently and accurately.

    • Reservations Management:  Manage room reservations, including bookings, cancellations, and modifications, to ensure accurate and up-to-date guest information.  Work closely with the reservations team to maximize room occupancy and revenue.

    • Guest Services:  Respond to guest inquiries, requests, and complaints promptly and professionally, providing personalized assistance and solutions as needed.  Arrange for special services or amenities for guests, such as restaurant reservations, transportation, or special requests.

    • Information and Assistance: Provide guests with information about local attractions, dining options, events, and activities to enhance their experience during their stay.  Assist guests with directions, transportation arrangements, and any other information they may require.

    • Guest Relations:  Build positive relationships with guests by anticipating their needs, addressing their concerns, and exceeding their expectations.  Handle guest feedback and complaints with empathy and professionalism, taking appropriate action to resolve issues and ensure guest satisfaction.

    • Administrative Tasks:  Maintain guest records, reservation logs, and other administrative documentation accurately and confidentially.  Assist with billing, invoicing, and financial transactions as needed.

    • Communication:  Answer phone calls, emails, and in-person inquiries, directing them to the appropriate departments.  Relay messages and information to guests and staff members as needed.

    • Collaboration:  Coordinate with other hotel departments to ensure smooth communication and guest services.  Work closely with housekeeping to manage room turnovers and ensure cleanliness standards.

    • Security and Safety:  Maintain a secure and safe environment by monitoring guest access and following safety protocols.

    • Upselling:  Promote hotel amenities and services to guests, encouraging additional bookings or purchases.

    Theoretical Knowledge:

    • Matric Certificate

    • Familiarity with hotel reservation systems and basic computer proficiency

    • 1-2 years relevant front of house or related experience

    • 2 years solid customer service experience

    • Previous experience in a customer service or receptionist role

    • Experience within the Hospitality & Tourism Industry



    Method of Application







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    Click Here To Apply

  • Relationship Manager at Old Mutual April, 2025

    Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.

    Job Description

    • We are hiring!!! 

    • Old Mutual Insure is looking for a Relationship Manager. The role will be based Durban offices and will report to Senior Relationship Manager.

    Purpose of the Job

    • Manage the broker / intermediary relationship to meet growth and profitability targets across multiple products and solutions for a portfolio of clients. Support the delivery and execution of an excellent individual and / or corporate client experience, including marketing support.

    Critical objectives and responsibilities

    • Identify innovative methods to maximise broker / intermediary solution sales opportunities within the client portfolio.

    • Manage the broker / intermediary solutions embedded with a client and ensure that optimum business flows from the solution.

    • Continuously identify new broker / intermediary solution opportunities within the client’s environment.

    • Identify new potential intermediaries & opportunities for block business & book take overs.

    • Prepare for broker / intermediary visits on new business by reviewing large quotations, number of business quotes and conversion ratio data to guide conversations / provide status updates.

    • Provide input into the broker / intermediaries’ business by sharing analysis and providing recommendations how to grow the book by concentrating on the brokers / intermediaries’ strengths in their preferred segments.

    • Prepare SWOT analysis on current broker / intermediary portfolio to understand what drives their business.

    • Select and apply the optimal strategy and business plan to enable the broker / intermediary to drive growth and profitability on an annual basis.

    • Provide analysis at portfolio meetings of the broker / intermediaries performance including explanations and action plans to improve growth and profitability of underperforming portfolios.

    • Identify cross & up selling opportunities across all products.

    • When portfolio is consistently running at a loss, action must be taken in conjunction with the underwriting team and intermediary.

    • Manage the implementation of operating procedures as well as monitor the quality, service standards and operational processes related to the applicable product or solution.

    • Collaborate with broker / intermediaries to facilitate multi-product training interventions to create awareness regarding the processes and operational aspects of the different products.

    • Make recommendations to improve client service and fair treatment of clients within area of responsibility.

    • Support financial advisors/ brokers will marketing support and initiatives as and when they arise.

    Experience, knowledge & skills required

    • Grade 12 with Insurance Level IV qualification. 

    • Relevant tertiary qualification would be advantageous

    • 5 – 8 years’ experience in Underwriting and leading a team of Portfolio Managers.

    • 3 – 5 years’ experience in short term insurance sales.

    • Provides specialist knowledge and executes account development strategies and sales business plans in order to achieve large-sized sales targets.

    Responsibilities

    Data Collection and Analysis

    • Use data from a wide range of sources to analyze key themes and identify possible impacts on the business.

    Information and Business Advice

    • Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.

    Document Preparation

    • Write and edit material for various target populations, tailoring the tone and content to match the needs and expectations of each audience.

    Insights and Reporting

    • Contribute to the design and creation of reporting strategies and templates. Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations. 

    Customer Relationship Management / Account Management

    • Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

    Financial Advice

    • Implement the strategy for providing financial advice within an area of limited complexity, taking its distinctive client demographics and needs into account.

    Sales

    • Sell standard products and services to customers and/or supervise a team of sales advisers.

    Operational Compliance

    • Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization’s policies and relevant regulatory codes and codes of conduct.

    Personal Capability Building

    • Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

    Skills

    • Action Planning, Client Management, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Evaluating Information, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Report Review, Sales Software, Statistical Analysis Techniques

    Competencies

    • Builds Networks

    • Business Insight

    • Communicates Effectively

    • Customer Focus

    • Decision Quality

    • Ensures Accountability

    • Manages Complexity

    • Optimizes Work Processes

    Education

    • NQF Level 7 – Degree, Advance Diploma or Postgraduate Certificate or equivalent

    Closing Date

    Click Here To Apply

  • Aspiring Financial Advisor (Durban) at Old Mutual

    Aspires to be a Financial Advisor

    We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
    The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

    Skills

    Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

    Competencies

    Action Oriented
    Balances Stakeholders
    Builds Networks
    Collaborates
    Communicates Effectively
    Customer Focus
    Decision Quality
    Ensures Accountability

    Education

    NQF Level 5 – Higher, Advance or Occupational Certificate or equivalent

    Closing Date

    29 April 2025 , 23:59

    Click Here To Apply

  • MFC Sales Agent (Centurion) at Old Mutual April, 2025

    Click Here To Apply