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Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our apps, we make cities more accessible, opening up more possibilities for riders and more business for drivers. From our founding in 2009 to our launches in over 400+ cities today, Uber’s rapidly expanding global presence continues to bring people and their …
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Territory Account Manager/Key Account Manager
About the role
- Despite being a worldwide company, Uber Eats’ path to success originates from a strong local presence, deeply involving our merchant partners and couriers in this journey. The Key Account Managers are embodying this strategy, by driving the development of specific cities and areas, with a focus on top merchants.
- This role is a rare opportunity to help grow Uber Eats in Gauteng with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number-crunching and exceptional relationship management. You should thrive in an “all hands on deck” environment, love solving problems, thrive in a startup culture, and above all be passionate about our restaurant partners.
What the Candidate Will Do
- Drive our business performance in your assigned territory
- Build the best restaurant offering and optimising their operational performance
- Identify and initiate new partnership opportunities with top merchants in your city
- Tackle or escalate complex support issues for timely resolution for our top partners
- Champion deep relationships with top merchant partners, identifying and acting on opportunities to grow their delivery business
- Seek for and achieve a deep understanding of the industry
- Drive on-the-ground knowledge and context about the city/area you operate in to the wider Uber Eats team
- Act as an ambassador of Uber Eats mission, brand, and product
Basic Qualifications
- 2 years Professional experience in either Account Management /Start Up or Consultancy environment
- Strong Motivation and Passion to work with top merchants and build a business together
- Good organisation, prioritisation & time management skills
Preferred Qualifications
- Capable to run analyses and/or understand data and transform it into relevant insights
- Extraordinary listening, communication and organisational skills
- Effective at operating under pressure and meeting tight deadlines
- Highly autonomous – able to work with minimal oversight
- Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
Method of Application
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