What you will do in this role:
Follow the end-to-end advisor selection process and in-house DTL/TL assessment process
Support Delivery of North America recruitment during specified campaign operational hours (14h00 to 23h00)
Schedule pre-consult sessions and apply consistent screening criteria
Monitor and maintain job requirements, both external and internal
Update and manage the Applicant Tracking System for a fair recruitment journey
Collaborate with local recruitment agencies and provide feedback
Nurture and maintain key relationships with UK Recruitment Delivery Manager and UK Resourcing Business Partner
Communicate current opportunities and recruitment events
Coordinate with the Resource team to prepare for selection events and ensure paperwork compliance
Collaborate with the Senior Recruitment Consultant/Manager to identify key recruitment strategies and ensure a steady flow of quality candidates
Continuously review and refine the selection process to meet changing business needs
Promote and monitor the "refer a friend" scheme to attract high-quality candidates
Manage administration for advisor recruitment and internal assessment centres
Conduct pre-employment checks and vetting requirements
Provide additional administrative support to the recruitment function as needed
Your qualifications
Concentrix is a great match if you have:
A Matric certificate
A minimum of 12 months experience in bulk recruitment in a contact centre environment
The ability to work US hours (14h00 to 23h00) in line with campaign specific operational hours
Knowledge of high-level advisor recruitment processes and current attraction methods, including social media
Strong relationship-building skills and effective communication at various levels
Proficiency in IT, including in-house systems and Microsoft functions
Dedication to process and procedure
Excellent knowledge of recruitment legislation
Click Here To Apply