System Certification Operation Team Leader at BSI February, 2024

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BSI is the business standards company that helps over 80,000 clients worldwide adopt standards of best practice and turn them into habits of excellence. With close to 5,000 employees globally we understand the challenges organizations face and our people have the skills to recognize where and how continual excellence can be achieved. Since 1901 weve helpe…

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System Certification Operation Team Leader

Responsibilities:

  • Manage a team of 5 people
  • Full accountability and supervise all the operation activities
  • Supervise the provision of work to all operations staff
  • Provide required management information to senior management on team performance and effectiveness.
  • Leading and coaching current/new team members
  • Continual Operational Reporting – consisting of weekly, monthly and annual reporting on elements such as Client manager utilization, Profitability sheets, Days movement, Attrition days, Accrued Revenue, Hybrid audit % and team performance according to KPIs set

To Be Successful In The Role:

  • At least 3 years of experience as a team leader, preferably in the same industry
  • Strong supervisory skills
  • Excellent written and verbal communication skills in English
  • Organized and Methodical

Method of Application

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