Description
We are on the lookout for Regional Hub Manager in Gauteng to deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers.
Key Responsibilities and Deliverables:
Drive sell out
Drive sell out by understanding targets per store, per brand and per LSM and breaking these down into measurable increments
Increase volumes in stores by identifying fast vs. slow movers and increase / decrease forward share accordingly
Drive ad hoc promotions / deals to increase sales
Negotiate space based on rate of sales
Identify in-store cross-merchandising opportunities
Ensure stock pressure is applied
Monitor in-store pricing and communicate anomalies to store owner / manager and client
Control and report on out-of-stocks
Ensure sufficient ordering of stock
Effective management of returned goods system and follow up on damaged goods collections
Develop alternative strategies to increase sales
Ensure timely implementation of promotional activities and communicate non-compliance
Training of store sales consultants
Ensure all store sales consultants are registered on MCS and drive uploads
Effective management of promotional activities
Facilitate the implementation of promotional grids as per agreed time-frames and objectives
Communicate promotional activities to Product Consultants and customers
Negotiate POS material with store owners / managers
Ensure promotional activities have been implemented, maintained and reported on
Provide feedback to relevant stakeholders
Monitor competitors’ new innovations
Ensure all staff understand mechanics of promotion and provide feedback to Management
Create, plan, negotiate and execute innovative promotional campaigns / activities to drive sales in area of responsibility
Carry out Blitz activities from time to time when required
Achievement of POP objectives
Ensure store-specific planograms and category flows are implemented and maintained
Provide feedback to client with regards to forward share changes
Maximize forward share
Identify and drive cross-merchandising opportunities
Execute client brief in terms of POS material by channel
Ensure market share is reflected in the category
Ensure shelf health is implemented and maintained
Operational Management
Resolve red flag issues and report to management when unable to resolve
Compile necessary weekly / daily / monthly reports to communicate initiatives and performance
Manage compliance of data capturing on handheld system (staff and self)
Utilize available data to compile retail mapping reports
Analyse data to create and implement initiatives to drive sell out
Weekly store auditing of staff and identification of improvement actions through weekly meetings
Establish action plans to improve based on weekly audit results
Increase and maintain retail assets
Effective distribution of all new lines
Inform customers and Samsung Product Consultants of new innovations
Drive speed to market
Negotiate new listings in stores with store owners/managers where required
Distribute Trade Presenters / POP material to sales force and customers
Train store sales staff on new innovations
Provide feedback to clients on distribution of new lines
Monitor sales of new lines
Monitor competitors’ new innovations and provide visual and written feedback to client
Effective stakeholder relationship management
Build sound relationships with all customers, staff and client management based on mutual trust and goodwill
Provide continuous feedback as per client requirements (competitor activities, promotions, ROS, product recalls, innovations, pricing, planograms)
Conduct review meetings with clients, customers and staff
Demonstrate resilience in remaining positive and focused despite negativity, obstacles, challenges or objections
Manage change effectively through using influence and lobbying the right people, as well as positioning issues in ways that ensure buy-in from key individuals and teams
Effective management of assets and expenses
Ensure all company assets are maintained according to company policy
Manage discretionary budget to ensure optimum return on investment
Monitor and control:
fuel expenses
vehicle expenses
travel expenses of staff
Cell phone expenses
Ensure accurate salary input and monitor and control expense claims
Ensure scorecard compliance
Conduct effective management appraisals (C BAND and up)
Ensure effective leave management and administration
Check and monitor assets and ensure updated asset register (monthly)
Effective people management
Through effective inspirational and practical leadership, facilitate the creation of accountable, full service teams who understand and strive to meet the needs of all client and group objectives
Establishment and drive compliance to call cycle
Manage the targets and commission payments of the staff within area of control
Drive attendance of staff at product knowledge training sessions
Create and encourage a culture focusing on delivery of objectives
Effective staff communication through regular team meetings
Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
Recruitment
Induction
Leave Management
Development
Remuneration and rewards
Performance management
Career path and succession planning
On-the-job training, coaching & mentoring
Manage Employment Equity targets
Ensure appropriate levels of accountability
Conduct disciplinary hearings as required
Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
Ensure effective knowledge sharing
Build talent pipeline
Effective teamwork and self- management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
Manage own career development by staying abreast of any technical and industry changes
Manage stress and pressure effectively and in ways that do not negatively impact other’s performance
Display sound teamwork in working closely with others to achieve shared goals
Give and receive constructive feedback in ways that enable people to learn and grow
Requirements
Minimum Qualifications:
Relevant Diploma/Degree at NQF level 6 or 7
Code 08 driver’s licence
Minimum Experience:
3 – 4 years sales experience; 2 years FMCG / Cellular / Consumer electronics environment at a Managerial/Supervisory level
Knowledge, Skills & Abilities:
Strategic thinker and analytical skills
Ability to influence and motivate others
Excellent leadership
Good business and financial acumenv
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