Overview:
As a Stakeholder Relations Manager, you will be responsible to maintain and enhance the organization's relationship with customers, partners, investors, community groups, and government entities.
Key responsibilities:
Develop and execute stakeholder engagement strategies
Identify key stakeholders and maintain a comprehensive stakeholder database
Conduct regular meetings and consultations with stakeholders to understand their perspectives and address their concerns
Develop clear, concise, and effective communication materials for stakeholders
Ensure timely and accurate information dissemination to stakeholders through various channels (e.g., emails, newsletters, social media, press releases)
Act as the primary point of contact for stakeholder inquiries and feedback
Build and maintain strong, positive relationships with stakeholders
Facilitate collaboration and partnership opportunities with stakeholders
Address and resolve conflicts or issues that arise with stakeholders
Monitor and analyze stakeholder attitudes, perceptions, and expectations
Conduct surveys, focus groups, and other research methods to gather stakeholder feedback
Use data and insights to inform and improve stakeholder engagement strategies
Contribute to the development and implementation of the organization’s strategic plans
Align stakeholder engagement activities with organizational goals and objectives
Prepare reports and presentations on stakeholder engagement activities and outcomes
Ensure compliance with relevant regulations and standards related to stakeholder engagement
Prepare and submit regular reports to senior management and regulatory bodies, as required
Plan and execute stakeholder events, such as forums, workshops, and community meetings
Coordinate logistics, invitations, and follow-up activities for stakeholder events
Minimum requirements:
Bachelor’s degree in Communications, Public Relations, Business Administration, or a related field
7 to 10 years experience in stakeholder management, public relations, or a related role
3 to 5 years experience as a Supervisor / Manager
Proven track record of successfully managing stakeholder relationships and engagement initiatives
Ability to articulate complex information clearly and concisely in written and verbal forms
Strong ability to build relationships, negotiate, and manage conflicts
Proficient in planning, organizing, and executing projects and events
Familiarity with CRM software, communication platforms, and Microsoft Office Suite
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