Job Description
Duties and Responsibilities:
Lead,supervise and inspire our Carer Team to deliver outstanding physical, social, and emotional support to all residents/patients.
Support and guide the team to achieve daily performance goals.
Ensure adherence to policies and procedures
Provide training to both new and current staff
Identify training needs within the department
Ensures that internal procedural training plan is up to date
Oversee smooth and efficient daily operations.
Ensure staff are presentable and well groomed at all times, this would include ensuring staff are wearing correct uniforms
Plan and prepare employee work schedules for every day operations according to patient/resident care plans
Ensure that records of carer tasks completed are up to date and readily available
Assist with the weekly checklist of the patient bells and panic buttons
Conduct daily morning briefings to discuss workflow, staff allocation, communicate expectations and to address any arising matters
Collaborate with healthcare professionals to coordinate care plans and ensure holistic support for residents/patients.
Respond promptly to emergency situations, providing guidance and support to the team.
Engage with carer staff to address performance and personnel related matters
Conduct quality checks to maintain a supportive environment for residents/patients.
Report concerns to management and assist with department administration.
Participate in the recruitment and onboarding of new carers, ensuring they meet facility standards.
Assist the manager with staff probation meetings
Assist manager in evaluating employee performance and recommend personnel actions such as promotions, transfers and disciplinary actions.
Orientate new staff members to the role and facility
What We’re Looking For:
Education:
Grade 12
Carer training is advantageous .
Experience:
Proven experience in a supervisory role
Experience within a hospital or clinical setting would be advantageous
Precise and reliable reporting
Skills and Attributes:
Exceptional leadership and managerial abilities
Highly skilled in time management and organization
Effective task prioritization and management
Strong conflict resolution capabilities
Competence in guiding and supporting team members
Adaptable and flexible in various situations
Demonstrates responsibility and accountability
Excellent critical thinking and problem-solving abilities
Willingness to engage directly with residents as needed
Ability to motivate and inspire team members
Skilled in managing departmental matters with strict confidentiality
Accurate adherence to instructions and protocols
Outstanding interpersonal skills
Proficient in computer use
Professional demeanour and etiquette
Ability to perform well under pressure
Click Here To Apply