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Role Purpose
- Responsible for overall site performance, maintenance and recovery of MSC and BSC/Hub sites by liaising with various stakeholders to ensure Network availability and resilience
Your responsibilities will include
Plant maintenance (manage SLA’s)
Proactive Maintenance (together with maintenance contractor)
- Scheduling
- Quality Assurance
- On-site supervision (usually after hours)
Reactive Maintenance (together with maintenance contractor or OEM/Agent)
- Ensure full operation of site during Plant failure
- Restoration of a site in case of Plant failure
- Quality Assurance
- On-site supervision
Policy management and optimisation:
- Vodacom Facility Maintenance Policy (VOD-IMP-PPR-0094)
- MTX Facility Policy (VGR-MAN- PRC-0209)
- Management of environmental alarms
Network–Plant interface (management of network equipment deployment)
- Manage and improve UR (Facility Utilisation Request) process i.e. installation of network equipment
- Capacity utilisation i.e. power, HVAC (aircon), space etc.
- Best practice datacentre management e.g. hot/cold isle compliance, cabling methods (fibre/power), airflow management (supply/return air management)
- Diesel and Energy management – improve efficient system performance via PUE KPI (Vodafone defined)
- Change Request Management (Remedy)
- MSC and BSC (Plan, Build, Operate)
- Technical lead for new and/or upgrade projects that are planned and built by National Technical Facilities (NTF). In this regard, the RPS function includes:
- Design specification sign-off
- Implementation oversight
- QA and final acceptance
- Network equipment deployment within time and cost
- Compliance and risk management SOX , Health and Safety, SANS 0142Audit(ISO14001), 9001, SABS (GMR), and physical access management (CRM etc.)
- To develop and enhance tools, processes and applications that will identify and address problems and optimise performance
- Provide input into budget submissions to execute strategy. Manage expenditure against budget.
- Produce management reports and ensure standard documentation is completed (e.g. project documentation, tracking, , audit reports )
The ideal candidate for this role will have
Technical / Professional Qualifications:
Must have technical / professional qualifications:
- 3 year electrical engineering diploma or degree (Heavy current)
- 3 – 5 years relevant experience
- Wireman’s Licence/Installation Electrician (3-Phase) – essential
Core competencies, knowledge, and experience:
Knowledge and experience
- Good knowledge and experience in compliance requirements and management (e.g SOX , Audit(ISO14001), 9001, SABS (GMR), and physical access management (CRM)
- Knowledge of relevant policies and procedures (Facility maintenance policy and MTX policy)
- 3- 5 years experience in telecommunication datacentre environment inclusive of AC, DC, air conditioning, alarm systems, fire detection PLUS 4 yr degree electrical engineering (heavy current)
AND
- Wireman’s Licence/Installation Electrician (3-Phase) – essential
Skills:
- Collaboration skills
- Resilience with ability to work well under pressure
- The ability to work independently
- Problem solving and decision making skills
- Project management skills
- Conflict management skills
- Analytical skills
- Time management skills
- Interpersonal skills, ability to interface at different levels in the organisation