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KEY RESPONSIBILITIES
- Draft and review project definition report (own the technical portion of PDR in particular)
- Ensure scope of work ties in with customer requirements and can articulate technical and/or business information to relevant internal and external clients. This includes change of scope updates.
- Internal product training of business unit and assist relevant sales teams with technical knowledge, and ensure the technical close in engagements.
- Obtain and approve quotes from sub-contractor.
- Product and solution costing
- Conduct final audits on completed installations.
- Responsible for change of scope
- Support sales on customer engagements
- Preparing CVP’s (fit for purpose solution)
- Troubleshooting and support of existing installations / sites / vehicles
- Represent Mining and C&I interests in PPG sessions.
- Develop and deploy a communications strategy that will enable efficient and effective communication protocols from and to internal and external clients to, amongst other outcomes, provide timeous and effective feedback on requests or proposals.
- Collaborate with clients to ensure comprehensive and accurate understanding of their requirement and devise effective resolutions through innovative solutions architecture.
- High Calibre presentation skills, to convey architected solutions/proposals to all client levels including C-Suite clientele.
- Ability to influence at a C-Suite level.
- Adhere to good governance, risk and compliance within the within the broader Gilbarco AFS governance standards.
- Contribute to Pre-sales strategies to improve on Gilbarco AFS’ solutions capabilities.
- Interact with the relevant Gilbarco AFS functional unit to expedite work output.
- Partake in Bi-annual performance appraisals. Discuss development plans with manager and structure work in such a way that it enables for business continuity within the team by removing key person dependencies and fosters a culture of cross-skilling and knowledge sharing.
- Responsible for training sales and technical staff on products on a quarterly basis
DELEGATION OF AUTHORITY
- As per the Delegating of Authority (DOA), installation audit, stop/start projects based on quality
POSITION RELATIONSHIPS
Internal
- Sales
- KAM
- Installations
- Finance
- Ops
- DDS
- Engineering
External
MEASURES OF PERFORMANCE (INDICATORS)
Leading Indicators
- Maximise margins variance actual vs final costing.
Lagging Indicators
- Less than 3% of scope variation (i.e. minimise having to rework scope due to errors)
- HSSE NM/PI targets met
PERSONAL QUALIFICATIONS & EXPERIENCE
Education/achievements
- Chemical engineering with project management skills
- Knowledge of CAD and/other
- Business Degree
Experience/Knowledge
- Comes predominantly from the fuel industry and experience in an area with delivery, storage, dispensing where there’s a tank farm.
- A minimum of 5 years of progressive responsible experience in a directly related area, during which technical analysis rapport has been established as a professional.
- Demonstrated Experience in Influencing and directing conversations with others through storyboard telling
- Experience in Navigating known-unknowns as well as unknown-unknowns in a data trend/relationship
- Understanding end to end requirements including product maintenance, reporting requirements etc.
- Understanding the link between their role and the sales role and deep appreciation of how the role impacts the business meeting sales targets
- Demonstrated experience in client engagement to elicit requirements and build a solution based on an initial vague or ambiguous requirement
- Regulatory
- Product & solution knowledge (in-depth)
- Extensive experience in the Data, Analysis, Business Intelligence (Analysis and developer) space as Data professional
Specific Skills
- Extensive Knowledge in advanced data products
- Extensive Experience in in-field technologies and solutions
- Experience in Cloud technologies
- Visio skills
- Analytical skills
- Strong interpersonal skills
- Innovator
- Ability to aggregate different technology platforms.
- Problem solver
- Displays discipline and logic.
- Uncovers and clearly articulates the problem that needs to be solved.
- Maturity
- Is committed to excellence and understands how daily work impacts the customer.
- Highly organized and task and deadline oriented displaying intense sense of urgency.
- Dedicated to exceeding customer expectations.
- High problem-solving aptitude
- Strong customer facing interaction.
- Travel and flexibility
- Ability to work under pressure.
- Demonstrate humility and self-awareness.
