Shop Assistant P27 (Maximum 27hrs Per Week) Keywest 795 at Ackermans October, 2023

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Qualifications;    

Knowledge, Skills and Experience    

  • Excellent customer service skills
  • Communication skills – fluent in English (any other language would be beneficial
  • Tenacious
  • High energy levels
  • Highly motivated and target driven

Experience:

  • Previous retail experience would be advantageous

Key Responsibilities    

1. Provide excellent customer service to give customer a great shopping experience

  • Assist shoppers to find the goods and products that they are looking for
  • Attend to customer queries / complaints

2. Cashier duties

  • Process cash and card payments
  • Process Lay Bys
  • Process customer refunds
  • Reporting discrepancies and problems to the supervisor
  • Till balancing

3. Merchandising

  • Ensure that stock is correctly priced and displayed
  • Ensure product availability of the sales floor
  • Housekeeping
  • Keeping up to date with promotions

4. Risk

  • Ensure that products are tagged in line with the company policy
  • Participating in stock takes
  • Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

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