Lotus Beta Analytics Nigeria Ltd. (LBAN) is well focused on the provision of Information Technology Solutions and Services. These Solutions are built on a world-class, secure, resilient infrastructure, delivered according to global best practices in partnership with the world’s leading technology vendors.
The company has a number of partnerships with major Original Equipment manufacturers, OEMs like Microsoft, HP, Cisco and Entrust Inc. to mention just a few. Our goal is to provide you with the best value. We bring high-level expertise on-site to you with long-term commitment and in-depth knowledge of your business, tailoring specific guidance to the way your organization uses technology.
Our services are backed by a team of professionals, committed to meeting the dynamic needs of any organization, of any size, offering support 24 hours a day, 7 days a week.
In order for us to ensure the consistent delivery of effective solutions to our clients, we maintain strategic relationships with many of the leading technology vendors worldwide.JOB DESCRIPTION
Administer, manage and support client's SharePoint Online and Onprem environments.
Ensure the operational health of the SharePoint Onprem and online environment including security, availability, performance, interoperability and reliability.
Administer and manage client's SharePoint site collections, sites, libraries, lists and content (including pages, workflows, and items).
Train and educate end-users on SharePoint Onprem and Online capabilities, and collaboration tools (OneDrive, Teams, Skype, Outlook, etc).
Perform software, security and/or application upgrades and patches.
Utilize Third-Party tools e.g. Sharegate, Quest, or Metalogix, etc for migrations and integration for SharePoint onprem and Online SharePoint Environments.
Resolve tickets and service requests for SharePoint onpremise and Online environments in meeting the SLAs in client's ITSM system.
Troubleshoot issues and provide customer support for end users utilizing SharePoint Online and onpremise environments.
Build workflow forms and business process using Microsoft SharePoint Designer, forms, and Power Automate/flows.
COMPETENCE / REQUIREMENTS
Bachelor’s degree in IT related field with minimum of 2 years’ experience.
Previous experience working with or administering Office 365, SharePoint Onpremises, and Azure is required.
Good knowledge of Power Automate/flows.
Help desk experience and ability to provide technical and end-user support.
Ability to work independently, multi task, reprioritize and follow up with questions, solutions or suggestions.
Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks.
Superb collaboration, interpersonal, and communication skills with excellent organizational and time-management skills.
Strong analytical and problem-solving abilities.
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