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AECI is a South African based explosive and speciality chemical company focused on providing products and services to a broad spectrum of customers in the mining, manufacturing, agricultural, food and beverage, and general industrial sectors. it has regional and international businesses in Africa,South-East Asia, the USA and Australia.

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Service Specialist – Secunda

Job Description

Participate in on-site activities such as sample collection, analysis and the compilation of weekly service and monthly reports.
Effectively oversee monthly chemical orders, ensuring product delivery while maintaining optimal on-site stock levels and ensuring proper treatment of all systems.
Optimize all chemical-treated systems, ensuring satisfactory margins are maintained on-site.
Conduct site servicing, including equipment control, calibration, dosing pump management, and monitoring water chemistry.
Promote the growth of accounts in the designated area and prioritize customer satisfaction.
Develop and implement effective sales strategies to achieve or exceed sales targets and prepare regular reports on sales performance and forecasts.
Collaborate cross-functionally to create comprehensive plans for client acquisition and retention.
Supervise and ensure the correct and safe execution of work by on-site personnel, including operators, technicians, and the site supervisor.
Adhere to AECI standards for housekeeping and safety on sites at all times.
Strict adherence to safety rules, ensuring the presence of risk assessments and safe work procedures.
Participate in monthly/quarterly review meetings with key site management personnel.
Collaborate with technical teams to address customer inquiries and provide effective solutions.
Develop quarterly and yearly budgets for all assigned accounts.
Collaborate in implementing periodic price increases across all accounts.
Monitor and facilitate timely payments for all accounts, following up to prevent account blockages.
Foster and maintain a positive work environment.

Qualifications & Experience

Matric (Science and Maths)
National Diploma in Chemistry, Chemical Engineering, or related field
Proven experience in sales, preferably in the Chemical Water Treatment Industry
Proficiency in sales strategies, managing client relationships, and employing techniques to attain sales targets.
Proficiency in Excel/Word/PowerPoint
Valid Driver’s License