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ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provi…
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Service Fulfilment Engineer – Lagos
Purpose of the Job
- Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier-grade and reliable network infrastructure and services for enterprise customers under set SLAs.
- He will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers.
- These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.
- Your key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.
- He is equally tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers – including pre-sales support, service delivery (installation & configuration) as well as support calls or visits.
Educational Qualifications & Functional Skills
- Education: B.Sc in Computer Science / Computer Engineering / IT Related Disciplines
- Technical: Understanding of Communications Networks. Cisco network certification is required
- Technical: A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
- Technology: High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]
- Language: Fluent English
- Communication: Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 1 year of experience within the telecoms space as a Network/Communications Engineer
- A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
- A good grasp of technical (wireless & wireline) installations and a willingness to learn more
- Practical Experience with Network Connectivity Devices (Routers & Switches)
- Experience with LAN/WAN Network Design and Configuration
- Good working knowledge of Microsoft Office Suite [including MS Project &Visio].
Method of Application
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