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Key accountabilities and decision ownership:
- Ensure the integrity of tower infrastructure by implementing the tower analysis and modification program, as well as the tower maintenance and rectification program.
- Drive effective negotiations in establishing agreements with contractors and customers.
- Identify and escalate where necessary, risks associated with tower infrastructure and provide risk mitigation solutions.
- Develop, update, improve and implement quality assurance processes for new build and operational activities.
- Working with other areas in operations and project department to ensure that all tower related works by contractors are adequately monitored for compliance with quality standards.
- Ensure tower infrastructure and customer equipment databases are maintained.
- Maintain detailed knowledge of tower infrastructure service contracts and warranties.
- Prepare and manage budgets for tower maintenance activities.
- Establish team goals and develop tracking metrics to ensure that expectations and service levels are being met and provide regular status reports to the Head of Operations.
- Foster and manage relationships with both internal and external customers and answer any tower infrastructure related questions they may have.
- To review and analyse tower maintenance reports as submitted by vendors and other ATC partners.
- Provide technical direction to maintenance contractors during execution of works.
- Monitor tower maintenance works and deliverables to ensure that maintenance contractors execute their duties in accordance the terms of the Tower Maintenance Agreement, for both owned and managed sites.
- Review tower structures and foundations using hand-calculations, tower analysis software and other accepted engineering methods.
- Monitor tower maintenance and rectification works to ensure that they are completed in a timely manner.
Other responsibilities.
- Ensure on-site liaison is done with maintenance contractors at the regional and central levels whenever necessary.
- Verify and reconcile all contractor invoices for payments.
- Routinely review the installed infrastructure and timely produce swap out plans and budget for the replacement of equipment that is due.
- Ensure development and maintenance of accurate records for the entire infrastructure.
- Design and review Maintenance routines and procedures within the SLM maintenance function to achieve desired effectiveness and efficiency.
SUPERVISORY RESPONSIBILITIES:
- Provides leadership and support teams within a specific region.
Core competencies, knowledge, and experience:
- Excellent negotiation and communication skills.
- Strong attention to detail and ability to manage multiple contracts simultaneously.
- In-depth knowledge of legal and regulatory requirements related to contract management.
- Familiarity with contract management software and tools.
- Ability to work independently and collaboratively with cross-functional teams.
Must have technical / professional qualifications:
- Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management – 3 year Degree / Diploma (BSc, B.Tech, S4, N6, T3) (Essential)
- Project management (Desirable)
- Minimum 5-8 years relevant work experience, Proven experience in contract management or a related field.