Advans offers a wide range of simple and easy to access financial services tailored to clients’ needs.Responsibilities
Manage a portfolio of clients:
Prospect potential clients and follow up through regular contact with prospects.
Manage the relationship with clients in the portfolio to ensure maximum client’s satisfaction and retention.
Organize an efficient schedule that will allow regular meetings with clients and maximized performance.
Identify clients’ needs in order to cross-sell effectively.
Monitor the deposits of the clients under supervision.
Grow the individual deposit portfolio in line with the targets set by the Management by offering quality service and selling products that fit the particular clients’ needs.
Accordingly, answer clients’ questions and complaints related to Advans LFMFB products and services.
Participate in the promotion of Advans LFMFB products and services by informing prospects as well as clients.
Propose new products/services to management.
Organization and control:
Ensure compliance of all operations performed with Advans policies and procedures.
Share information and best practices with other Deposit Officers.
Report all the issues related to the job to the Branch Manager and Deposit Team Leader.
Ensure all cash transactions are done according to Advans LFMFB policies and procedures.
Respect AML/KYC policies by identifying all the clients and reporting any suspicious transaction.
Requirements
Degree or Higher National Diploma in any discipline from accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter.
Minimum of 1 years experience as a deposit sourcing staff in a financial institution preferably a commercial bank.
Good relationship and communication skills with strong team spirit
Strong analytical skills
Good computer skills
Real motivation to work and grow in a performance-based environment
Taste for fieldwork
Additional Knowledge / Skills Required:
Practical knowledge of micro/small/medium businesses
Knowledge of the microfinance bank sector is an advantage
Good writing skills
Knowledge of the major local languages.
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