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Your role and responsibilities
- In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities.
The work model for the role is: Hybrid
This role is contributing to the Process Industries Business in Longmeadow
You will be mainly accountable for:
- Sell products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Divisions. Customer relations
- Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution.
- Ensures a positive customer experience throughout the sales process.
- Prepares sales plans using company tools.
- Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
- Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts, and proposals by using effective sales techniques.
- Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions)
- Ensures efficient marketing activities and value proposition to customers.
- Identifies and drives the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration.
- Manages administrative procedures in sales processes and supports collection and project management activities when needed.
- Prepares offers in coordination with the bid and proposal department and/or the Marketing Manager.
- Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.
- Assisting the sales departments with technical aspects (both product and process related) during the preparation of tenders.
- Providing training and support to personnel in the training, service sales and sales departments.
- Ensure client offers complies, allows, and adheres to the company Safety, Health, Environmental and Quality Systems and procedures.
- To keep themselves abreast with developments in technology within ABB and within industry.
- Conduct formal risk review meetings and document results for client’s presentation.
- Hybrid work environment with expectation to meet in person with internal stakeholders, customers, consultants and other stakeholders.
- Expectation for Travel in Sub-Sahara Africa and other locations depending on the location of the Opportunity stakeholders.
- Disciplined approach to completing tasks, complying with internal processes, learning & development, methodical sales implementation approach.
- Regular interaction with divisional sales manager
Qualifications for the role
- Degree in Automation, Electrical Engineering, or a related field.
- 3-5 years of experience in technical sales, preferably with a focus on automation, high-power rectifiers, or related electrical systems.
- Strong understanding of electrical systems, power electronics, and the ability to control current and voltage. Familiarity with complex models and market pricing.
- Excellent communication and presentation skills. Proven ability to understand and explain complex technical concepts to non-technical audiences.
- Highly driven, goal-oriented, self-motivated, and able to work independently. Strong focus on achieving sales targets and maintaining a commitment to excellence.
- Experience with CRM systems such as Salesforce, and ability to utilize sales tools effectively for tracking and reporting.
- Preference will be given to employment equity candidates.