Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
LOCATION: Gudu -District, Abuja-FCT, Nigeria
Responsible to The General Manager, for revenue production for the hotel, and meeting or exceeding planned revenue objectives for room’s events, seminars, & conferences. Manages all areas of sales according to The Hotel standards to achieve a professional rapport within the local business community. This position requires a “hands-on” approach, actively involved on a daily basis in securing, qualifying and following up on leads to book specific business.
Duties and Responsibilities:
Profit Management
- Meets or exceeds the expected budget for the hotel.
- Prepares hotel’s Annual Marketing plan.
- Prepares departmental budget that correctly reflects the hotel’s business plan.
- Forecasts occupancy fluctuations and directs selling activities tomaximize revenues.
- Knows the hotel’s demand segments, sources of business for each, and balances market segments according to supply and demand.
- Knows the principal competition for each market segment and takes advantage of hotel’s strengths against each competitor.
- Accurately forecasts occupancy changes based on changing market conditions (additions to supply and demand, etc.).
Guest Services
- Supports guest service as the hotel’s driving philosophy.
- Personally demonstrates a commitment to guest service by responding to guests’ needs.
Marketing and Sales Management
- Develops/assists with development of the hotel’s marketing and sales plan based on the hotel’s position and strengths within each market segment.
- Implements hotel’s marketing and sales plan.
- Analyzes and understands the competition’s strengths and weaknesses for each market segment and successfully directs marketing activities against each.
- Identifies and maintains constant communications with the hotel’s key accounts.
- Actively sells room nights through outside sales calls, telemarketing, tours, etc.
- Actively sells to in-house guests (greeting tours, talking with guests at continental breakfast to surface additional leads, etc.).
- Knows the competition well. In addition, is familiar with all “business” in the market, where that “business” stays and why.
- Uses the resources available in the Brand manual to surface, call on, and track potential business.
Human Resources Management
- Ensures that hotel employees (specifically front desk staff) are familiar with key accounts and “specifics” (special rates, special requirements, etc.) relating to business booked in the hotel.
- Helps to develop management talent by acting as a mentor for direct reports.
- Any other duties assigned by the General Manager
- Sales and Marketing Manager Requirements and Qualifications
- Bachelor’s degree in business or related field
- 5+ years’ experience in management in a corporate setting
- Transformative approach to leadership that inspires and empowers others
- Aware of the latest market trends and shifts, as well as projections for the future
- Evidence of ability to innovate and implement change successfully
- Exceptional communication and presentation skills
- Able to be persuasive and procure buy-in from upper management
- Solid computer skills and awareness of web-based marketing and social media
- Driven and committed to success while maintaining integrity
- The remuneration package payable is negotiable.
JOB SPECIFICATION AND KEY PERFORMANCE
- Meets or exceeds the expected budget for the hotel.
- Prepares hotel’s quarterly Event marketing plan
- Produce weekly forecasts of Event activities to maximise revenues
- That you spend most of your time selling the “product” – the hotel
- Produce & circulate function sheets of event to departments involved in operations.
- Knows the principal competition’s for each market segment and takes.
- Implements hotel’s marketing sales plan.
- Actively sells hotel guest & conferencing facilities at nights through outside sales calls, telemarketing, tours, etc.
- Ensure events& rooms revenue production for the hotel, and meeting or exceeding planned revenue objectives for events, seminars, & conference.
- Ensure you manages all areas of events sales according to the hotel Greenwich hotel standard to achieve a professional rapport within our business community.
- That you spend most of your times selling “ product” – the hotel
- Proper record keeping of guest’s profile.
- Produce report on visit to track down potential guests for the records.
- Maintaining of data base list of all event contacts.
- Response to guest’s feedback form either by mail or text messages.
- Following up on leads to book specific business.