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Job Overview
- We are looking for a dynamic and customer-focused Sales Attendant with a strong social media presence to contribute to both online and offline sales activities.
- In this role, you will engage with customers in-store and online, leveraging your social media skills to enhance our brand visibility and drive sales.
Key Responsibilities
Customer Interaction and Sales Support:
- Engage with customers both in-store and online to provide product information, answer queries, and offer personalized recommendations.
- Process sales transactions efficiently, ensuring a seamless customer experience.
Multichannel Sales and Social Media Integration:
- Manage both online and offline sales, with a particular focus on leveraging social media platforms for promotion and customer engagement.
- Utilize social media channels to showcase products, announce promotions, and drive traffic to the store.
Inventory Management:
- Monitor and maintain stock levels in-store and online.
- Coordinate with the team to update online product listings and ensure accuracy.
Visual Merchandising and Social Media Content Creation:
- Contribute to creating visually appealing in-store displays.
- Generate engaging content for social media platforms to showcase products and promotions.
Sales Reporting and Analysis:
- Track and report on daily sales activities, both offline and online.
- Analyze social media metrics to measure the impact of online campaigns.
Customer Relationship Building:
- Build and nurture positive relationships with customers both in person and through social media channels.
- Implement strategies to enhance customer loyalty and satisfaction.
Collaboration with Marketing:
- Work closely with the marketing team to align in-store promotions with online marketing campaigns.
- Provide insights and ideas for social media content and promotions.
Qualifications
- High School Diploma or equivalent; additional education in sales or a related field is a plus.
- Proven experience in retail sales, with a focus on both online and offline environment preferably in the hospitality industry.
- Strong social media presence and familiarity with popular platforms.
- Excellent communication and interpersonal skills.
- Ability to multitask and adapt to a dynamic retail environment.
- Basic computer skills, including proficiency in social media tools.