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Minimum education (essential):
Minimum applicable experience (years):
Required nature of experience:
- Sales team management
- Sales, new business development and client management experience working with large US and International businesses
- Proven network and existing relationships working within health and safety, industrial or pharmaceutical companies
- Sales of complex product and service solutions to large and small businesses, preferably medical devices
- Business to Business sales, prospecting, lead nurturing and client management
- Strategic intent and business initiative within an underdeveloped hearing test market
Skills and Knowledge (essential):
- Excellent selling, communication and interpersonal skills, including written, verbal and presentation
- Business development, sales and revenue stream expansion
- Initiative to assess and initiate new business independently and through connections
- Working with early stage business ventures and achievement of revenue growth
- Proven ability to negotiate and work with high level executives
- Ability to navigate large organizations and build meaningful connections.
- Proven contract negotiation experience
- Excellent customer, patient and product understanding
- Team leadership, management and supervisory skills
Team Management 20%
- Ensure scalability by building team and organizational capacity and capabilities.
- Increase team’s efficiency and output on an ongoing basis.
- Ensure the team meets timelines and produces content of the highest quality, always maintaining the professional image of hearX, both internally and externally.
- Ensure that the team has the support and resources it needs to thrive and develop professionally.
- Foster an environment to encourage innovation and ensure that marketing practices are aligned with industry trends and best practices.
- Maintain strict management confidentiality in terms of knowledge of HR details and Executive decisions and information.
Sales and New Business Development 50%
- Define and optimize hearX sales and business development strategies, goals, objectives for the hearing test market.
- Analyze market trends and competitor strategies to identify opportunities for meaningful growth.
- Deeply understand the US and International hearing test market, including users, buyers, regulations, requirements, products and protocols.
- Drive sales and revenue development by researching and identifying new customers/ partners to be engaged and pursued in terms of potential business and partner relationships.
- Research and keep abreast of current and future industry, customer, competitive and regulatory trends.
- Understand the current and future hearX product portfolio, technologies and details of our product roadmap.
- Identify new opportunities for growth for both new and existing product lines and services.
- Identify and implement areas of process creation and improvement for sales development, operational improvements, business reporting and analysis.
- Ensure cohesion and efficient collaboration with sales, marketing and product development efforts .
- Generate new business and new accounts against annual targets.
- Develop and deliver presentations, proposals and documentation aligned with customer and business needs.
Existing Client Growth (Recurring Revenue Generation, Retention) 25%
- Advance strategic relationships with existing clients, especially companies that have a large need for recurring hearing testing.
- Onboard and setup large new customers including being on-point for all sales, operational and marketing initiatives.
- Achieve revenue generation and business optimization targets for existing partners.
- Increase recurring revenue with additional products, services and upsell opportunities.
- Conduct regular customer business reviews to ensure strong performance, satisfaction and insight to their current performance and future needs.
- Identify new opportunities to grow established partnerships and unlock additional value to us and the end customer.
- Ensure strong relationships between hearX headquarters team and our partners to execute on existing and future plans.
- Achieve stated recurring revenue/ existing client sales.
Quality Management and Data Security 5%
- Manage compliance to customer confidentiality and protection of personal information.
Manage compliance to quality management system processes, including, but not limited to:
- Corrective Action and Preventative Action process
- Sales and Marketing Processes and SOPs
- Update Customer Communications Log.