Sales Administrator at Engen February, 2024

Purpose of the Job

To provide administrative, marketing, reporting and support to the team on forecasting, supply monitoring, customer queries and communication to customers, customer account management co-ordination, pricing management and general business support duties for the Reseller team to contribute to the profitability of the business

Who you are

• You are a good communicator
• You are able to build relationships with stakeholders
• You have the ability to work under pressure
• You are organized and task orientated
• You have an understanding of diary management
• You have a reputation for integrity and reliability
• You can successfully hold crucial conversations
• You have a high sense of service orientation
• You have sound interpersonal skills
• You execute tasks efficiently and at pace

What you’ll be doing

• Ensure the dealer site list and customer master databases are maintained and up to
• date at all times, assist with administration of the dealer operating leases by means of
• data management and capturing to ensure accurate records at all times, and assist
• with administration during dealer recruitment process
• Provide assistance to the sales team through organising of meetings, venue bookings,
• travel & accommodation when required to ensure smooth running of the Sales team
• office and to contribute to the delivery of Sales plans
• Provide support to internal customers such as CSC and FSSC and service providers on
• behalf of the Sales team by handling departmental queries & issues to ensure that the
• Sales team performs optimally at all times
• Ensure availability and communication of accurate information by consolidating and
• distributing accurate reports and minutes to Regional Sales team and assist Area
• Managers with adhoc requests while they are on the road during their call plan to
• ensure operations run smoothly in office.
• Ensure availability and communication of accurate information by consolidating and
• distributing accurate reports and minutes to Regional Sales team and assist Area
• Managers with adhoc requests while they are on the road during their call plan to
• ensure operations run smoothly in office.
• Ensure payments are made within agreed timelines and SLA’s by processing and filing
• utilities payments & taxes and municipal invoices timeously in order to oblige with
• Finance and Accounts policies and procedures.

Exciting Challenges

• Involved in Budget Control and Dealer Billings 
• Conduct  Market Research to improve on Sales strategy
• Assess Performance Tracking of the sales team.
• Collaborate with various stakeholders [internal and external] to ensure that accurate
• data is timeously recorded
• Provide support to Area Managers and contribute to the delivery of Sales plans 
• Maintaining and updating Customer Master database
• Travel locally on site visits 

Minimum Requirements

• NQF Level 5 (Certificate in Administration/ Secretarial Services)
• 3 years’ experience in Administration or Secretarial Services
• Computer Literacy (MS Office)