First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
The Bank has been named “The Best Bank Brand in Nigeria” four times in a row – 2011, 2012, 2013, 2014 – by the globally renowned “The Banker Magazine” of the Financial Times Group; and “Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision “To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.DUTIES & RESPONSIBILITIES
RCOs shall work independently of clusters in the planning and execution of control review activities and maintenance of assurance oversight of branches under their purview. They are required to move around their assigned branches for periodic in-depth reviews. RCOs report functionally to Cluster Control Managers (CCM) to streamline reporting structure; but remain responsible for the following functions:
Maintain control oversight over assigned high risk branches
Utilise existing branch control review template (as minimum control tests) for in-depth review of branch processes and procedures
Review various transactions of high risk branches under their purview using daily IT Control reports provided and carry out periodic control reviews of loan performance and collaterals
Follow-up and track identified exceptions and ensure prompt resolution
Increase the control consciousness of First Bank staff by close monitoring and training
Educate processors on key changes in the bank’s policies, processes, products and controls and improve processors’ understanding of processes and control by facilitating training sessions
Encourage self-reporting of errors, control breaches and fraud incidents in branches
Carry out timely investigation and resolution of customers’ control related complaints
Ensure strict compliance with Internal Control and Enhancement plans and programs.
Conduct investigations into fraudulent activities, unusual incident and other activities as may be required by the bank and report on findings to the Cluster Control Manager Conduct enhanced periodic on-the-spot-review of branch activities and report findings to the Cluster Control Manager
Carry out daily IT Control Report, credit and other reviews that may be required by Internal Control & Enhancement review program as directed by Head, Control Techniques & Standards
Ensure prompt rendition of month end and other reports of work done
Ensure complete documentation of all observed policy/procedural breaches observed during control review activities in the assigned high-risk locations
Ensure prompt closure of internal control, regulatory, and Internal Audit exceptions observed and raised during the conduct of control /audit activities and subsequently tracking of unclosed exceptions.
Escalate unclosed exceptions through the business operational risk structure, line reporting channels or Business Executive for further engagement.
Ensure implementation of process enhancement and improved control strategy in the assigned high risk branches.
Conduct daily review of IT Control Reports and ensure the closure/escalation (to Cluster Control Managers, UORM/BORM/Line Executive) on noted exceptions.
Escalation of process gaps to Head, Control Techniques & Standards for stakeholder engagement and enhancement as may be required
Provide on the job training to Branch Operators in assigned high-risk branches and provide control advisory and decision support service to Branch Managers and Branch Team
As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook
As part of the Bank’s Operational Risk Management Framework, identify, assess and report new risks, issues and incidents in identified high-risk branches and escalate to UORM/BORM/Process Owner/Line Executive for resolution and tracking.
JOB REQUIREMENTS
Education:
Minimum Education: First Degree preferably in a numerate discipline; higher degrees /MBA/ Possession of professional certification in accounting, Banking or related discipline.
Experience
Minimum experience – 5 years in Internal Control /Audit Function
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