Relationship Officers at Dangote
We are looking for competent Relationship Officers who will act as a liaison, develop and maintain business relationship with Dangote Cement Plc corporate clients.
Key Duties and Responsibilities
Manage relationships with corporate clients.
Maintain and update current customers' information accurately.
Communicate need for discount approvals as requested by customers.
Grow revenue and market share as directed through acquisition of new accounts and proper management of existing corporate accounts.
Ensure quick and accurate dispatch of products to customers.
Recommend qualifying customers for credit sales, including preparing the documentation and other justifications required to secure approval.
Track and manage credit sales to corporate clients and follow up to ensure prompt payment.
Follow up with relevant departments to ensure constant availability of products for corporate customers.
Prepare periodic activity , financial and performance reports.
Address any customer queries and follow-up to ensure proper resolution.
Carry out periodic sales forecast and periodic market intelligence within assigned coverage area and report same to reporting line.
Education and Work Experience
Bachelor’s degree or its equivalent in business or a related discipline.
Minimum of 3 – 5 years related job experience.
Skills and Competencies
Good customer relations skills.
Strong administration and good problem-solving skills.
Attention to details and quality standards.
Excellent oral and written communication skills.
Proficiency in the use of MS Office (Word, PowerPoint and Excel).
Knowledge of DCP’s product and service offering.
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