Description
Reconciliation and Dispute specialist provides accounting support to major financial accounting areas,reconciling payments to ensure the accounting system reflects the correct transactions.
Roles and Responsibilities
- Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
- Coordinate with team members to solve any issues faced by the chargeback and settlement unit.
- Ensure daily processing of outgoing dispute actions and the on-time response of incoming disputes.
- Coordinate with banks to solve pending issues and reply to their inquiries.
Requirements
- Experience in reconciling accounting figures and financial records.
- High level of attention to detail.
- Ability to identify errors.
- Passionate about solving problems and is focused on customer experience
- Knowledge and understanding of banking and payment scheme operations.
- Excellent communication skills and interpersonal skills.
- Proficiency in the use of Ms. office suites & SQL
- creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently
Benefits
- Private Health Insurance
- Pension Plan
- Training & Development
Recruitment Process
- A screening call with the Senior Recruiter ~30 minutes
- Technical interview with the hiring manager ~30 minutes