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Reconciliation and Dispute Officer at FairMoney

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Reconciliation and Dispute specialist provides accounting support to major financial accounting areas,reconciling payments to ensure the accounting system reflects the correct transactions.

Roles and Responsibilities

  • Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
  • Coordinate with team members to solve any issues faced by the chargeback and settlement unit.
  • Ensure daily processing of outgoing dispute actions and the on-time response of incoming disputes.
  • Coordinate with banks to solve pending issues and reply to their inquiries.


  • Experience in reconciling accounting figures and financial records.
  • High level of attention to detail.
  • Ability to identify errors.
  • Passionate about solving problems and is focused on customer experience
  • Knowledge and understanding of banking and payment scheme operations.
  • Excellent communication skills and interpersonal skills.
  • Proficiency in the use of Ms. office suites & SQL
  • creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently


  • Private Health Insurance
  • Pension Plan
  • Training & Development

Recruitment Process

  • A screening call with the Senior Recruiter ~30 minutes
  • Technical interview with the hiring manager ~30 minutes

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