Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
We are a dynamic health care company that has shown extraordinary growth in the industry with exciting plans for the future. As ambassadors of the Intercare brand, everything we do is guided by our vision of creating a great healthcare experience altogether. Our shared values of Compassion, Patient First, Innovation, Integrity, and Excellence not only def…
Read more about this company
Receptionist – Woodhill
DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
REQUIREMENTS
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
Method of Application
Build your CV for free. Download in different templates.