Qualified Vehicle Technician – Volvo Somerset West at Rola Motor Group November, 2024




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Automotive Retailer – New, Pre-owned vehicle Sales, Parts, Accessories and Servicing of major brands since 1963 across the Western Cape and South-Africa.






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Qualified Vehicle Technician – Volvo Somerset West




Minimum Requirements    

  • Proof of Qualification as Technician (Trade Test/Red Seal)
  • Min Grade 12
  • Unendorsed Drivers Licence
  • Proven experience as a Vehicle Technician (Volvo brand advantageous)
  • Computer Literate
  • Successful demonstration of competency
  • Analytical skills and problem-solving ability
  • Attention to detail and time management skills
  • Solid knowledge of fault finding and diagnostic machines
  • Excellent customer orientation

Duties and Responsibilities    

  • Owning the customer experience from booking through service/repair to handover.
  • Supporting the front of house team and covering in their absence.
  • Keeping the customer satisfaction reporting at the forefront of all customer interactions.
  • Interacting with customers to understand the concern, symptoms, actions, upsell and progress.
  • Completing fault investigation through diagnostic processes.
  • Completing service, maintenance, and repair activities in alignment to manufacturer’s standards.
  • Completing work in a safe, environmentally friendly, and economical way.
  • Building, developing, and sharing technical knowledge, including coaching.
  • Complying with service/repair processes and standards as defined by the retailer/manufacturer.
  • Identifying any outstanding safety recalls, modifications, or service actions. Supporting activities associated with quality processes and process improvement.
  • Supporting other roles in the aftersales team as directed or required.



Method of Application







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