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Field designs and builds innovative solutions for improving child survival and access to health commodities in several African countries, with a focus on innovative logistics solutions. Our team works from Berlin, Germany and Abuja, Nigeria. We’re looking for engaged people to work with us on the technology which powers our projects. We believe that…
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QA and Support Intern – Abuja
Requirements
- Basic understanding of software development
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- Interest in developing further technical skills.
Responsibilities
Quality Assurance:
- Conduct quality assurance tests on Field technology products
- Stress test and find gaps and potential improvements in our tools
- Assess and green-light software releases
- Assist in developing and executing test plans and test cases
- Identify, document, and track software defects
- Collaborate with the development team to ensure quality standards are met
- Contribute to the continuous improvement of team processes
Support:
- Support users by phone, email and online channels in use of Field tools and processes
- Document and track support requests and resolutions
- Support software configuration and customization efforts
- Contribute to the continuous improvement of team processes
- Analyze Support tickets to identify areas of improvement
Method of Application
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