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Mama Money is an innovative, rapidly growing tech company and the worlds first Social Business Money Transfer Operator. An ethical fintech organisation, with a focus on financial inclusion, we are specifically focused on those who are often excluded and unable to take part in the financial landscape. While Mama Money has all the bells and whistles of a fi…
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Product Manager (Remittance)
As our Product Manager you will:
- Be obsessed with customers! Understand what matters most to our customers.
- Monitor metrics which matter and prioritise features to improve the experience and lives of our customers
- Facilitate requirements gathering, and problem solving with business champions, stakeholders, and most importantly customers
- Continuously over-communicate within teams, across teams, and across the business to enable clear and simple understanding of goals, progress, and challenges
- Provide visibility on expected delivery, including delays, blockers, and dependencies, to align on and manage expectations, and enable predictable delivery and coordination across the business
- Collaborate cross-functionally with Architects, Tech Leads, Data, DevOps, and Quality Engineers to coordinate delivery and dependencies
- Develop practical specifications that effectively translate business problem statements into high-level technical solutions that are actionable by Agile development teams. This includes working with Design on prototypes and wireframes, and developing process flows
- Coordinate product demos, gather feedback and ideas, and support training and communications for delivery of new products, features, and enhancements to internal stakeholders, partners, and customers
- NOT be a backlog manager.
In your first 90 days at Mama Money you will:
- Get to know the ins and outs of our business, in particular; how the various systems and teams work together
- Understand who we are, where we are coming from and what we are trying to accomplish, taking
- our values into account
- Get up to speed on the current and upcoming projects; understand the blockers and challenges
- Join our sales agents in the field for an outreach and spend half a day shadowing our customer
- success agents
- Hopefully design and manage the launch of a few new features!
About you:
- You are comfortable and willing to work in a fast-paced, growing, and changing environment
- You demonstrate effective problem solving ability with strong analytical and critical thinking
- You are able to self-manage and take ownership of your work, with good organizational and time management skills
- You work effectively with people at all levels in the business
- You have excellent communication skills; able to present complex ideas simply, in writing, visually, and verbally
- You have experience in product led growth
- You have understanding of, or ideally proven experience, working with Agile delivery
- You have an understanding, or ideally proven experience, applying UX and design best practices
Method of Application
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