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KEY PERFORMANCE AREAS
Customer Relations
- Support internal and external stakeholders to ensure maximum participation in line with SDA;
- Participate in provincial linkages e.g. (Career Expo’s, Job Fairs, Industry Related Expo’s);
- Attend and participate in workshops targeting relevant stakeholders;
- Keep stakeholders informed of new developments at TETA (change in legislation, processes, procedures, and policies);
- Effective relationships management through ad hoc telephonic and electronic queries from both internal and external stakeholders in a professional manner;
- Liaise with other operational team members to ensure that reports, presentations and other ad hoc deliverables are completed;
- Attend to walk in stakeholders with queries.
Finance and Planning
- Participate fully in the review of the Strategic Planning Documents;
- Ensure alignment of the budget with costed APP.
Organisational Compliance and Auditing Performance Information
- Manage organisational compliance with regard to Mandatory Grants and Discretionary Grants processes;
- Manage internal and external audits of the organisation;
Attend all audit related meetings
- Manage requests for information emanating from audits
- Facilitate responses to performance audit queries
- Facilitate resolve of audit queries and respond to findings;
- Identify and mitigate unit related risks.
Manage Skills Development Policy Development
- Assist in developing /reviewing skills development policies and Standard Operating Procedures;
- Conduct policy compliance and audits in chambers and report to the manager.
Manage the Discretionary Grant (DG) Process
- Manage advertisements for Discretionary Grants and guidelines for applications;
- Manage the approval process of the advert through relevant structures;
- Manage the publishing of the advert in consultation with communications and Supply Chain;
- Conduct applications allocations and target setting workshop;
- Consolidate chamber allocations and recommendations for approval and submit to the manag-er;
- Compile a DG report schedule and facilitate approval by all relevant structures;
- Prepare all relevant communication regarding DGs to the chambers;
- Manage the development of a discretionary grants system.
Manage Mandatory Grants (MG) Process
- Manage system changes in relation to application of Mandatory Grants;
- Manage training of business units regarding system changes;
- Manage compliance regarding evaluation of WSPs and ATRs;
- Compile an accurate report/schedule for approval by the relevant structures;
- Manage Mandatory Grants request for extensions and appeal processes;
- Communicate the outcomes with the chambers.
Manage the DG and MG roadshows
- Manage the coordination of roadshows and ensure compliance;
- Prepare relevant presentations for the roadshows;
- Ensure training of Skills Development Facilitators;
- Support the contract management workshops;
- Participate optimally in the roadshows.
Audit and Risk
- Ensure no repeat findings in the AG Management Report and implement corrective action of existing findings;
- No repeat findings in the Internal Audit Report and implement corrective action of existing findings.
Reporting
- Monthly subunit report;
- Input to quarterly G&S Report;
- Review Annual Performance Report;
- Input to the Annual Report.
Manage Staff and Personal Performance
- Manage, monitor and check on performance agreements development and sign off;
- Manage, monitor and check on performance assessments and reviews implementation;
- Manage, monitor and check on personal development plans submission, approval and implementation;
- Coach and mentor subordinates and interns where required;
- Manage personal time, leave and attendance registers.
Requirements
MINIMUM REQUIREMENTS
Experience and Qualification
- M+3 Qualification in Accounting Science/Internal Auditing or any related qualification;
- Minimum of 4 years experience in an auditing environment;
- Experience in the Public Service and/or Skills Development Sector, preferably within a SETA environment;
- Willingness to travel and work overtime.
Knowledge and Skills
Knowledge and understanding of:
- Knowledge of standard office procedures, processes and policies;
- Knowledge and understanding of SETAs;
- Standards and guidelines in performance auditing;
- Knowledge of filing systems, records management and administration;
- Ability to operate spreadsheets, word processing at highly proficient level and computing proficiency in MS Word, MS Excel, MS PowerPoint; MS Outlook;
- Understanding of changes taking place in the skills development landscape.
- Knowledge of budgeting;
- Relationship management.
Skills:
- MS Office skills (Excel, Word, PowerPoint, Projects);
- Reporting skills;
- Time Management and deadline driven skills;
- Exceptional Planning skills;
- Exceptional Problem Solving Skills;
- Decision making skills;
- Attention to detail and sense of urgency;
- Project Management Skills;
- Sound judgement and ability to act independently;
- Consultation and facilitation skills;
- Relationship building skills and critical thinking;
- Strong focus on customers, service and stakeholder engagement skills
- Organisational compliance to SDA and standards in performance information auditing
- Proactivity and the ability to organise own work priorities with decreasing amounts of supervision;
- Strong focus continuous business improvement processes;
- Decisive and able to quickly react to changing environments;
- Ability to escalate issues on time and a demonstration of a sense of urgency;
- Ability to work under pressure.