Job Description
To support, quote and generate parts sales with existing and potentially new customers.
Key Performance Areas
Correctly identify the needs of the customer
Build strong customer relationship
Meet monthly parts sales targets
Identify and implementation of parts sales campaigns
Processing of parts quotations and sales orders
Follow-up and resolve customer parts order enquiries
Provide regular feedback to customers on back orders and stock
Monthly parts sales performance and market activity reports
Meet objectives set to achieve individual and team targets
Assist service department to identify parts
Book parts for service technicians
Assist with annual wall-to-wall stock take
Assist finance department with debtor and vendor queries
Regularly attend and participate in team POP meeting
Maintain a safe working environment (according to safety policy and procedures
Effective self-management and performance ownership
Adherence to any reasonable instruction
Qualification, Experience and Competencies
Minimum Qualification
Grade 12
Minimum Experience
2-3 years’ experience in a similar role
Technical experience
Competencies
Problem Solving
Attention to Detail
Strong communication skills
Building Relationships
Teamwork
Customer service orientation
Commercial orientation
Plan, organise, control
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