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Core Description
Under general supervision, responsible for installation and operational support of Microsoft based infrastructure and related back-end systems
Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these
Participation in project planning and implementations
Problem solving/resolution
Key Deliverables / Primary Functions
- Administration of client server environment as well as maintain and support the operating systems.
- Good sound knowledge of AD and DNS.
- Understand SCCM/WSUS implementation.
- Monitoring, routine health checks and support of servers (hardware, hypervisors and software)
- Pro-active support and maintenance of client environment
- Support and troubleshooting of client environment
- Setup and configuration of Windows Server OS
- Maintenance and troubleshooting of Windows Server OS
- Setup and configuration of VMWare
- Maintenance and troubleshooting of VMWare
- Provisioning of virtual servers within VMWare
- Maintenance and troubleshooting of VMWare virtual servers.
- Setup and configuration of Veeam
- Maintenance and troubleshooting of Veeam
- Setup of Veeam Backup Schedules
Core Functional Skills & Knowledge
- Computer Literacy
- Professionalism
- Time & Priority Management
- Service Orientated
- Core Behavioural Competencies
- Meeting customer expectations
- Handling Pressure
- Job Match Rating
- Communication and Impact
- Delivering Results
- Decision Making
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma
- OR NQF 4: Grade 12
Additional Qualification preferred or advantage
Experience
- 3 years’ experience
- OR
- Grade 12 & 5 years’ experience
Certifications
- Microsoft Certifications
- VEEAM
- VMWare
- Professional Memberships in Relevant Industry
- Level of Engagement & Span of Control
- Operations
Special Requirements/ Employment Condition
- Valid Drivers license
- Workplace/Physical Requirements
- Full-time Office Based position.
- Billable