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POSITION OVERVIEW
Reporting directly to the Branch Manager/National Operations Manager, the successful candidate for this key function will be responsible for:
- To provide customer service through efficient delivery of products to customers.
KEY TASKS
Manage delivery of products to customers
- Assess daily transport requirements based on Truck Routing done on the previous day by Route Planners
- Oversee and assist in loading of products onto trucks
- Supervise Pullers in cleaning of cages after loading of trucks is completed
Ensure transport availability
- Hold Meetings with Transport Supervisor to schedule vehicles for service
Attend to logistic enquires and vehicle breakdowns
- Attend to queries from Telesales, Sales Reps, Drivers and Customers regarding deliveries
- Respond to Bidtrack Vehicle Tracking enquiries regarding delivery trucks
- Attend to all Vehicle Breakdowns reported
Manage staff and admin related matters
- Compile Timesheets for all staff in Warehouse and Distribution department
- Process all staff leave application forms submitted by Warehouse & Distribution staff and forward to Payroll Office
- Attend to all staff queries from Warehouse & Distribution staff
- Recruit casual staff
- Arrange transport for all delivery drivers arriving after 7PM
- Complete night-out Allowance forms for country drivers
- Supervise duties of staff reporting directly to Distribution manager
Attend and Conduct Key Operations Meetings
- Attend Sales meeting every 2nd week
- Hold departmental meetings with Drivers and Truck Assistants every weeks on Monday mornings
- Hold departmental meetings with Pullers every week
Manage Food Safety
- Implementation and control of the food safety system
- Coordinate the work of warehouse staff in relation to food safety tasks.
- Ensure that all records in relation to food safety are maintained
- Carry out Food Safety training sessions
- Act as food safety representative during audits.
- Follow up on all Audit Non-Conformance
Manage Health and Safety
- Ensure that the requirements of the Occupational Health and Safety Act are complied with
- Ensure all health and safety precautionary measures are implemented
- Carry out Health and Safety training for staff
Perform other duties as per operational requirements.
JOB REQUIREMENT
- Matric (Grade 12) and knowledge of Freight Transport Systems; National Diploma in Logistics is preferred.
- 3-5 years’ in a logistics environment.
- Computer literacy: MS Office suite (Outlook, PowerPoint, Excel, Word), SharePoint and WMS (Johannesburg branch only)
- Communicate with staff at all levels; communicate with persons outside the organisation; negotiate with customers; establish and maintain interpersonal relationships.
- Written comprehension – the ability to read and understand information and ideas presented through spoken words and sentences.
- Good communication skills – English is a prerequisite.
- Ability to read and write in English and any other language(s)
- Good personality, hardworking, team work, service orientated, creative, innovative, trustworthy, open to learn from feedback.