Gtext Group is a leading digital marketing agency in Nigeria with speciality in Mobile, Email and Social Media Marketing. With our experience of over 9 years, we are sure of servicing you well and beyond your expectations.Job Summary
The Operations Manager is responsible for overseeing the daily operations of the organization to ensure efficiency, productivity, and profitability.
This role involves managing processes, improving performance, procuring resources, and securing compliance.
The ideal candidate will be a strategic thinker with strong leadership skills and a deep understanding of operational procedures.
Key Responsibilities
Oversee daily operations of the business and ensure goals are achieved efficiently and effectively.
Develop and implement operational strategies, processes, and best practices.
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
Coordinate with various departments (e.g., Sales, HR, Finance) to ensure smooth interdepartmental workflow.
Manage budgets, forecasting, and reporting.
Ensure compliance with legal and regulatory requirements.
Identify and resolve issues related to productivity, quality, and customer service.
Recruit, train, and supervise staff, fostering a culture of continuous improvement and accountability.
Implement and oversee inventory management, logistics, and supply chain strategies.
Lead operational projects, including new system implementations or process overhauls.
Requirements
Interested candidates should possess a Bachelor's Degree with 3 – 5 years experience.
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