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Job Advert Summary
This role will be responsible for exit calculations of resignation, retirement and death claim.
This role focuses on Operational Processes, Accounting, Stakeholder Management with additional accountabilities which are critical to Operations Finance.
Minimum Requirements
Education:
- B. Com Accountancy degree (advantages)
Experience:
- 5 years’ experience within a financial services environment, preferably in the Insurance Industry advantage.
- Strong reconciliation experience is required.
- Experience in the use of Microsoft Office applications (Word and Excel etc)
- Proficient in MS Office – Advanced Excel.
Knowledge and Skills:
- General knowledge of insurance legislation/rules would be advantageous.
- Exposure in dealing with members, brokers, and advisor’s would be an advantage.
- IT Skill: Strong computer skills, including Microsoft Office Package at a Moderate level.
- Strong sense of commitment to the organization’s goals and values.
- Good business sense.
- Basic knowledge of accounting and financial principles.
Competencies:
- Analytical and be able to make prudent business decisions.
- Flexible and adaptable in changing and challenging circumstances.
- Fast learner with the ability to rapidly assimilate and utilize new information and skills.
- High level of accuracy and be able to operate efficiently under pressure.
- Good written and verbal communication skills.
- Must be self-motivated.
- Time management skills.
- Be a team player and take responsibility for own development initiative.
Duties and Responsibilities
Operational Process:
- Calculation of resignation, retirement, AD vesting and death claim benefits.
- Calculation of Exit Quotes generate letters and quality assure the letters.
- Transferring of balances from Special benefit account and Apportionment accounts to the current accounts.
- Processing of Credit Control Journals for each calculation done.
- Quality assurance for calculations processed prior to submission of payments.
- Updating of the input file for the transactions to be uploaded on to the system.
- Service Manager to be uploaded with the required Calculation and with relevant notes.
- Resolution to internal and external request within Service level agreement.
- Providing support and assistance to team members and manager.
Accounting:
- Reconciling members information on system to the Exit calculation.
- Prepare daily journal files.
- Investigate and reconcile members billing accounts.
- Stakeholder Management:
- Provide support to the broader Life Operations business units.
- Establish, maintain, and build relationships with key stakeholders.
- Liaison function with internal and external department.
- Assist with year-end requirements and audit queries.
Additional Accountabilities:
- Respond to queries and investigations within agreed SLA.
- Adherence to process control and service levels agreements.
- Performing other duties assigned from time to time by the manager.