Minimum Requirements:
Grade 12;
Bachelor’s Degree in Administration/Business Management/Public Administration/Office Management or related field (NQF level 7);
5 – 7 years’ experience in a customer care environment.
Primary Function:
Support the Office of MMC with information, administrative, and facilitation support duties in order to provide a better service and customer care to internal and external clients.
Key Performance Areas:
Provide administrative support associated with the office of the MMC;
Manage the implementation of procedures and systems associated with controlling document flow and regulating record keeping;
Coordinate specific logistical requirements associated with meetings hosted by the Office of the MMC and sign-off on matters for action;
Effectively liaise and support the MMC in ensuring qualitative and timeous resolution of Councillor matters and queries;
Perform specific tasks/activities associated with the provision of Secretarial Support.
Leading Competencies:
General Management of the Office of the MMC in terms of administration, finance and logistics;
Excellent verbal and written communication skills;
Project management/Time Management skills;
Goal driven;
Work under stressful conditions.
Core Competencies:
Manage change and interface relationships;
Professionalism.
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