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Job Description
- To design, develop, and deliver non-technical training programs that enhance the skills, knowledge, and competencies of employees within the automotive industry. The role focuses on areas such as customer service, sales, leadership, communication, and compliance.
- Conduct Training Needs Analysis
- Design and Development:
- Develop training materials, manuals, and e-learning content that align with organizational goals.
- Training Delivery:
- Facilitate classroom training, workshops, and virtual training sessions.
- Evaluation and Improvement:
- Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
- Continuously improve training content and delivery methods based on evaluation data.
- Stakeholder Engagement:
- Build and maintain relationships with internal and external stakeholders.
- Function as a consultant to managers and employees regarding training and development needs.
- General housekeeping of the training facilities
- Setting up of training rooms and facilities to conduct productive training
Position Overview
Trainer (Employee Development Specialist) Reporting Directly to the Learning and Development Manager.
- To design, develop, and deliver non-technical training programs that enhance the skills, knowledge, and competencies of employees within the automotive industry. The role focuses on areas such as customer service, sales, leadership, communication, and compliance.
- Conduct Training Needs Analysis
- Design and Development:
- Develop training materials, manuals, and e-learning content that align with organizational goals.
- Training Delivery:
- Facilitate classroom training, workshops, and virtual training sessions.
- Evaluation and Improvement:
- Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
- Continuously improve training content and delivery methods based on evaluation data.
- Stakeholder Engagement:
- Build and maintain relationships with internal and external stakeholders.
- Function as a consultant to managers and employees regarding training and development needs.
- General housekeeping of the training facilities
- Setting up of training rooms and facilities to conduct productive training
Qualifications and Experience
Education:
- Suitable qualification in Education, Training, Human Resources, or a related field.
- Accredited Assessor/Moderator/ETDP (preferable)
Experience:
- Minimum of 3 years of experience in training and development, preferably in the automotive industry.
- Proven experience in designing and delivering non-technical training programs
- Valid driver’s license.
Skills and Personal Attributes
- Excellent communication and presentation skills.
- Strong organizational and time-management abilities.
- Proficiency in Microsoft Office Suite and Learning Management Systems (LMS).
- Ability to work independently and as part of a team.
- Motivational skills
- Knowledge of adult learning principles and instructional design.
- Customer Focus
- Innovation
- Analytical Thinking
- Agile
- Ability to travel nationally to deliver training.
- Knowledge of BBBEE, SETA’s, ATR’s and WSP’s