Job Summary
To plan, manage and monitor the implementation of claims management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
Job Description
Claims assessment: Assess and/or process claims following standard operating procedures | Customer Experience: Handle all customer interactions professionally and efficiently | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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