Category: Jobs
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Sales Supervisor – Balfour Park at Pepkor Speciality October, 2023
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Pepkor has the largest retail store footprint in southern Africa. With 5 470 stores operating across 10 African countries, our businesses include many of the most trusted brands on the continent. Pepkors Speciality division provides central infrastructure to launch new brands, nurture smaller brands and position new fashion and footwear acquisitions. Spec…
Read more about this companySales Supervisor – Balfour Park
- As a Sales Supervisor working for Tekkie Town you will be responsible for supervising the floor staff, motivating staff to ensure that their daily targets are met, customer service, and ensuring that the correct processes are followed and adhered to according to Tekkie Town requirements.
Qualifications
- Grade 12 / Matric
- Computer Literate, MS Office – proficient in Word Outlook, Excel, etc
Knowledge, Skills and Experience
- Minimum of 1 – 2 years’ experience as a Senior Sales Assistant in the retail sector.
- Fluent (written and verbal) in English and another official South African language relevant.
- Strong interpersonal and selling skills.
- A strong logical thinking and analytical ability.
- Has a high energy level and is performance-driven?
- Excellent planning, organizing and time management skills.
- Ability to work independently, as well as be a team player.
- Strong leadership and organisational abilities.
- Outstanding customer care skills, the ability to interact and communicate with customers.
Key Responsibilities
- Maximise the profitability by assisting the Store Manager to achieve monthly budgets.
- Ensuring the Store’s Administration is in line with the Standard Operating Procedures.
- Ensuring that stock losses are under the bench mark.
- The ability to ensure that brand standards are implemented & maintained in line with customer expectations.
- Effectively implement Promotions, visual merchandising principles and maintain standards of the store.
- Keeping updated with the latest trends in terms of stock coming in (unpacking process).
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Supervise and motivate staff to ensure that daily targets are met.
- Coach and support new and existing Sales Associates.
- The ability to manage the store in the absence of the Store Manager.
- Ensure all employees adhere to company’s Standard Operating Procedures.
- Opening and Closing of the store.
Method of Application
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Wellness Assistant at Clicks Group
Job Objectives:
To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
To prevent wastage in own area by adhering to stock rotation principles.
To prevent stock losses by following all risk management policies and principles.
To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
To implement product merchandising by following the merchandising guidelines and procedures.
To adhere to all store standard operating procedures.
To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.Knowledge:
Desirable: Basic health, fitness and supplements product knowledge
Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)Skills:
Essential: Good communication and interaction skills
Customer and service orientation
Selling skills
Merchandising skillsDesirable:
Basic computer literacy
Competencies:
Essential:
Relating and Networking
Persuading and Influencing
Delivering Results and Meeting Customer ExpectationsDesirable:
Following Instructions and Procedures
Presenting and Communicating Information
Achieving Personal Work Goals and ObjectivesMinimum requirements
At least 1 year related experience
Selling skills; customer related trainingDesirable:
Experience working with sports nutrition and vitamin related products
Experience:
Essential:
Education:
Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
Desirable: Sports / fitness / nutrition qualification
Click Here To Apply -
Production Manager at Talents360.ng
Key Responsibilities
Develop and implement production plans to meet demand and quality standards.
Lead and manage production teams, ensuring a safe and productive work environment.
Maintain stringent quality control standards to deliver exceptional products.
Optimize production costs while ensuring quality and efficiency.
Apply Six Sigma principles to identify and implement process improvements.
Oversee inventory levels, ensuring efficient stock levels.
Ensure all operations adhere to safety, environmental, and regulatory standards.Requirements
Minimum of 5 years' experience in managing FMCG production facilities.
Proven experience in soy oil refinery factories and production.
Strong understanding and application of Six Sigma principles.
Demonstrated leadership skills and ability to manage production teams.
Commitment to maintaining high-quality standards.
Ability to analyze data and implement process improvements.
Proficiency in inventory control and management.
Click Here To Apply -
Assistant Store Manager at Clicks Group October, 2023
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Job description
Job Purpose:
To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group’s labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Minimum requirements
- Education and Experience Requirements:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
Essential Competencies
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Contractual hours:
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Service Advisor at Clicks Group October, 2023
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Job Purpose:
To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
Job Objectives:
- To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
- To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
- To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
- To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
- To timeously and efficiently resolve all customer queries in line with the Company’s policies.
- To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
- To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
- To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Minimum requirements
Qualifications and Experience:
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at grade 12 level
- Essential: Relevant Retail/Business Management qualification (External applicants)
- 1 years’ experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
- Numeracy and stock management experience
Skills, Abilities and Job Related Knowledge:
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
- Results and target driven
- Sound managerial skills
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Relating and Networking
- Following instructions and procedures
- Working with people
- Analysing
- Planning and organising
- Coping with Pressures and Setbacks
Contractual hours: