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Category: Jobs

  • Head of Operations at Selective Security International Ltd

    Selective Security International Ltd is a category ‘A’ licensed private security guard company, dedicated to providing professional security solutions with passion and integrity to diverse range of clients for over 20 years.​​​​​​​Qualifications

    Minimum HND/Bachelor’s degree * 
    Minimum 10years working experience in Industrial security with a Private Security Company. 
    Male with valid driving license must. 

    JOB DESCRIPTION

    Supervise the operations of all security personnel and equipment.
    Lead and direct all activities relating to the provision of security services to the company’s clients including physical security and electronic security. 
    Be responsible for client operational requirements and maintain strong relationship with relevant security/law enforcement agencies. 
    Oversee and engage with Managers and Coordinating supervisors to ensure that security operations across all locations in the country meet the company’s service delivery standards and client operational requirements
    Conduct On the job training at all locations
    Oversee staff disciplinary issues and report to the Management
    Conduct periodic performance appraisal of all LMs/CS & other direct reports
    Schedule periodic security surveys and vulnerability assessments of all existing Clients at least once a year and as deemed necessary based on changes in risk assessment and activities at Client’s location
    Provide support to package service offerings to prospects
    Provide input into strategic decisions that affect Operations department and input for developing the annual budget
    Approve monthly Staff Nominal Roll prior the payment of salary
    Any other management Ad hoc assignments.

    Click Here To Apply

  • Team Leader – Planning and Optimisation Technology Information at MTN

    RESPONSIBILITIES

    Key Performance Areas

    Task Complexity:

    Strategy Development

    Support development of Radio Network strategies and key technology projects
    Support translation of the network and radio strategies into both long range and near term plans and drive the execution of these plans within the regional teams
    Support HO with regional access network controller node as well as Site Capacity planning to ensure the nodes’ provision for sufficient capacity and support future technologies and features as well as marketing initiatives within budget constraints
    Assist and support a regional training and development strategy for regional Planning team members.
    Support development of regional strategy for network roll-out as well as quality improvements
    Escalate and advise on proposals for MSP improvements

    Planning & Delivery:

    Produce detailed and comprehensive designs for regional radio network planning with consideration of the requirements of radio optimisation
    Ensure implementation of regional radio network planning and optimisation support plans are carried out fully and integration into the live network
    Align planning with other functions
    Research, investigate, test and evaluate and implement all technologies, features and processes which will result in improvement of the quality of the network and without compromising its profitability. This could be in the form of direct involvement and/or strategic support.
    Forecast traffic and capacity requirements against organic as well as forecasted Network Requirements
    Translate high level plan to low level design as well as specify detailed configuration setting of design
    Identify geographical location for equipment to be installed: Planning the growth of the radio network considering general engineering principles, analysis & interpretation of network statistics, geolocated coverage and quality statistics, knowledge of market requirements & profitability
    Planning of Radio sites: (including but not limited to 2G/3G/4G and Wifi)
    Achieve most effective design of RF installation to satisfy the demands of the market while delivering satisfactory return on investment
    Consider cost of installation, market requirements and expected traffic, environmental management legislation and knowledge of the existing radio access network
    Specify hardware/software requirements in advance for implementation
    Specify testing requirements and ensure testing by relevant parties
    Evaluate site integration process for sites as well as support Site Acceptance
    Ensure that routine performance of network audits is done i.e. drive testing, configuration audits, etc
    Assist in testing and approval of any new equipment to be used in the radio network
    Responsible for the Radio Parameters of the live network (2G/3G/$g…) and the integrity thereof.
    Testing and monitoring network performance
    Ensure quality is of high priority in planning and execution of projects in what both the MSP (Managed services provider) as well as Planning Teams do
    Control the regional management of WLA (Working Level Agreements) and ensure that the SLA (Service level agreements) is applied between internal and MSP
    Interact and act as go-between various departments i.e. Planning and Optimisation, MSP and Complaints centre/ Customer services. P10
    Obtain special event warnings/notifications and plan accordingly – and early MSP warning
    Arrange Special event monitoring (if required).
    Ensure projects are prioritised in accordance with MSP, Marketing, Healthindex impact, Complaints (VIP) feedback/input, etc.
    Maintain sufficient Radio Capacity Headroom; perform own Capacity dimensioning as well as MSP vendor Capacity suggestion vetting
    Ensure proper Capacity execution management and PM (Project Management) interaction (MTN and any other Operator (i.e. Project Green)) – upgrades and sites; prioritisation; escalate if required
    Monitor Enforcement of focus on customer complaints and perform as the Regional Complaints Radio P&O SPOC – crucial team keeps a close tab on customer experience
    Development of 3G & 4G technologies to alleviate MTN’s 2G technology utilization and Spectrum load.

    Network Optimisation & Performance:

    Strengthen the Network. This includes Primary and Secondary KPI’s, Worst performing cells and Data and Network Discrepancies as well coverage improvement through Automatic Cell Planning (ACP)
    Provide continuous improvement from the radio department and feedback to confirm that plans meet objectives
    Monitor worst cells for the RAN 2G/3G/4G, and escalate for relevant short term (optimisation) as well as long term (planning) resolution
    Escalate network performance impacting issues with Operations dept (REs, HLS, DCG, CNO, BSS), MSP and HQ
    Review of design and drive optimisation changes
    Suggest/ vet best radio network parameters for 2G/3G network to deploy
    Ensure the integrity of cell parameters within the 2G/3G network
    Ensure that network quality is monitored on a continual basis and service levels remain within the predefined KPI’s
    Ensure guidance, assistance and high level support to Radio Planning and Optimisation Engineers on Radio network optimisation and performance issues as well as support in resolution of end-to-end network issues
    Solving network problems through knowledge-sharing, experience in radio network design and operation, detailed knowledge of Radio system design and principles, as well as vendor specific operations
    Providing guidance to aid the performance, growth and career development of those in the team
    Analyse areas for improvement; identify possible solutions for improvement and escalate; provide inputs for improvement strategies
    Assist with Area, Specific KPI improvement Prioritisation, and SLA revision formulation.
    Assist in Device technology migration strategies and ensure radio network readiness
    Ensure all team initiatives and decisions align towards Perfect-10 customer experience and are in the best interest of MTN.

    Communication and co-ordination

    Communicate plans and integrate feedback
    Co-operate with and support other network group and departments at all levels (e.g. Property, Maintenance, SMC, etc.)
    Cooperate with other Business Unit departments within MTN and external parties (e.g. Telkom and external software development houses such as Arieso, TEOCO)
    Interface with Project Management and attend project management meetings to align site, Node as well as other project delivery to requirements.
    Interface with vendors for various issues impacting the planning and optimisation tasks (e.g. Ericsson, Huawei etc)
    Ensure co-ordination of radio optimisation and its implementation with those of core and transmission
    Interfacing with MTN clients, e.g. landlords – presenting proposals on site builds, VIPs, Corporate and general customers when required
    Co-operate and communicate regularly through meetings with vendors and ensure daily MSP interaction
    Report on plans, status reviews and change approvals
    Ensure measures for Site Requirement qualifications are in place, functional and applied.
    Assist with the coordination and resolution of customer complaints across Various Teams ie NQC, MSP, etc.
    Interface with the HQ based MSP governance teams.
    Ensure sufficient and appropriate regional based drive testing/ field visits to assure better understanding in site planning.
    Ensure support tools function or escalate with constructive support if this is not the case.

    Financial Management:

    Support RH and HO in ensuring regional network budgets are optimised for investment where necessary
    Continuously strive to identify and eliminate non-contributory expenditure
    Ensure sites deployed provide maximum ROI
    Continuously strive to identify and eliminate non-contributory expenditure
    Identify low ROI areas and assist marketing and other initiatives to support ROI improvement

    Technology Competencies:

    Very good knowledge of radio network planning & optimisation techniques
    Very good understanding of radio network planning tools
    Profound understanding of the Radio Network planning process
    Very good understanding of the frequency planning and refarming process
    Understand drive test tools well
    Very good knowledge of radio technology including GSM,UMTS, LTE and Wifi
    Detailed knowledge of Radio system design and principles, the Logical and Physical layers of radio interface and RF propagation principles
    Good understanding of the operational level of the BSS, RNS including UTRAN and eUTRAN and Wifi access networks
    Understanding of wider trends in the international and local telecoms industry, incl. latest technological and market developments in relation to all aspects of Network Planning and Optimisation as well as offload of 2G to 2G/4G and Wifi

    QUALIFICATIONS

    Education:

    Minimum of 3 year degree/diploma in BSc Electric/Electronic Engineering
    Fluent in English and language of country preferable

    Experience:

    Minimum of 3 years’ experience in Radio Planning & Optimisation. GSM and/or UMTS experience is a prerequisite
    Experience in supervising others

    Click Here To Apply

  • Social Media Content Manager at DentistFind October, 2023

    Click Here To Apply

  • Senior Manager – Bill to Cash MTN Global Connect at MTN

    Key Deliverables:

    The Senior Manager: Bill to Cash will be accountable to achieve the following objectives:

    Assume a financial leadership role at Bayobab responsible for the billing to cash management cycle, including leading the automation and transformation initiatives to drive efficiency and agility for the finance function.
    Manage the finance operations of the mobile, fixed and fibreCo wholesale function including the monthly invoicing, dispute management, review of various reconciliations and performance reports, accounts receivable, collections and credit management.
    Ensure the collections process is followed with regards to overdue payments in line with the credit policy, arranging payment plans to achieve target of recoveries as per the KPI’s.
    Lead and drive the cashflow optimization program.
    Review monthly performance and processes which may affect the company’s ability to identify, monitor or collect revenue (new system implementations/upgrades, new product roll outs, etc.) and provide feedback to senior management.
    Maintain a high standard of the control environment (including segregation of duties, supervision and review) and ensure compliance to governance protocols and policies (committee approvals, DoA, process etc).
    Forecast cash flows from the wholesale business and ensure that the cash flow is well managed in terms of inflows.
    Review investigation reports on identified error or leakage to determine the revenue leakage root cause and further discuss with the related department for further investigation or corrections.
    Review monthly financial performance reports against KPIs and provide feedback to senior management.
    Monitor and proactively advise on financial risk evaluation and mitigation measures, in conjunction with the risk and compliance function.
    Provide insights on cost and revenue leadership initiatives including resource allocations.
    Interaction with senior management on various finance matters relating to the finance operations.
    Participate in the wholesale business review meetings and provide updates.
    Management of the internal and external auditors for timely delivery of the audit requirements and opinions.
    Provide leading practice insights for financial performance improvements and value-driving actions.
    Support senior management in preparing various presentations and regular meetings with functional heads to drive performance.
    Continuous collaboration and active engagement with group cross functions, Opco finance, business finance and commercial teams.
    Recruit and evaluate staff ensuring appropriate skills are brought into the finance department.
    Ensure appropriate skills development through training, mentoring and coaching.
    Set clear objectives and manage performance of the finance team.
    Leading and motivating employees.

    Role Deliverables:

    Bill to Cash Management.
    Automation for efficiencies.
    Cashflow optimisation.
    Integrity of financial data and reporting.
    Financial governance and compliance with Group financial processes, policies and procedures.

    Job Requirements:

    Education:

    Qualified CA, ACCA.
    Minimum 4-year bachelor's degree in finance, Commerce.
    MBA would be advantageous.

    Experience:

    5 years’ managerial experience in leading a Bill to Cash function of a large multinational company.
    5 years post article experience, preferably in a telecoms environment.
    Previous audit experience at an audit firm is advantageous.
    Experience in managing a high performing team.
    Experience in Oracle ERP, ARCS.

    Click Here To Apply

  • Health and Lifestyle Membership Administrator at Kaelo October, 2023

    Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Job Description

    The Membership Administrator is responsible for ensuring the seamless onboarding of new members across all Kaelo products. This involves the accurate capturing of the membership and maintenance of member and dependant details in a timely manner. 

    KEY OUTCOMES (not limited to) Level 4 and 5 process elements

    • Onboarding and Maintenance of Members, Clients and Brokers:
    • Create member, client or broker profiles 
    • Create policy within membership profile  
    • Maintain member details 
    • Maintain dependent details 

    Manage Offboarding of Clients: 

    • Manage suspension of member 
    • Manage resignation or termination on member 

    Manage Communication and Relationships:

    • Liaise with Client Relationship Managers regarding progress and updates 
    • Ensure process is complete by Billing Cycle cut off times
    • Respond to queries regarding the membership process with both internal and external stakeholder 

    Continuous Improvement:

    • Identify issues, perform root cause analysis and contribute towards process and system enhancements 

    Qualifications

    SPECIAL REQUIREMENTS

    • Telephonic etiquette and Professionalism
    • Customer urgency 

    PERSON DETAILS: WORK EXPERIENCE

    REQUIRED

    • 1-2 Years in Membership administration.
    • Customer service environment experience.

    EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY

    REQUIRED

    • Matric
    • Good Computer knowledge/literacy especially in MS Word, MS Excel and MS Outlook
    • Certificate in Business management/Office management or Office administration

    PREFERRED

    • FAIS Complaint: RE5 would be advantageous

    TECHNICAL SKILLS OR KNOWLEDGE

    REQUIRED

    Additional Information

    PERSONAL ATTRIBUTES : COMPETENCIES 

    • Accountability
    • Communication
    • Business writing skills
    • Efficient and effective mindset
    • Planning and organisation
    • Resilient and adaptive
    • Self-development
    • Significance and values oriented
    • Ethical

    Click Here To Apply

  • Fixed Term Cashiers – Marine Walk at Dis-Chem Pharmacies October, 2023

    Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Dis-Chem Pharmacies requires experienced Cashiers for their store in Marine Walk.The main purpose of this position is to support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

    Minimum Requirements:
    Essential:

    • Grade 12 / Matric
    • A minimum of 6 months’ experience cashier/till operations experience
    • Computer literate – MS Office
    • Sound numerical skills
    • Strong command of the English language
    • Basic customer service
    • Willing and able to work retail hours

    Job Description:

    • Adhere to Dis-Chem’s customer service policies and procedures
    • Establish a professional relationship with customers
    • Report customer complaints and compliments to the Frontline Supervisor, or store management
    • Adhere to the customer turnover hourly rate
    • Be aware of current sales and promotions
    • Ensure colleagues and customers are not exposed to any risk
    • Carry out and manage Dis-Chem 5 star communication principles
    • Be responsible for cash flow
    • Ensure all line voids and price changes are approved and signed off by the supervisor
    • Exchange merchandise for customers and accept returned goods by customers when authorised to do so
    • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
    • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
    • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
    • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
    • Ensure all outgoing stock/items/scripts are scanned and paid for
    • Ensure that all money is strictly kept safely and securely inside the till
    • Handle daily takings confidentially, and only discuss with management
    • Be alert, recognise and report suspicious behaviour to management
    • Address queries regarding store merchandise
    • Adhere to Dis-Chem’s security policies and procedures

    Competencies:
    Essential:

    • In-depth knowledge of operating cash registers, and maintaining cash drawers
    • Knowledge of processing sales, refunds and payments
    • Strong command of English (written and oral)
    • Accuracy
    • Attention to detail
    • Presentable
    • Emotional intelligence
    • Social awareness
    • Accountability
    • Problem-solving
    • Analyse basic reports
    • Trustworthy and honest
    • Time management 

    Advantageous:

    • Third additional language

    Click Here To Apply

  • DevOps Architect (Terraform Expert) at 2AM Tech Limited

    2AM Tech is a major provider of outsourced tech talent. We have engineeers currently deployed in more than 12 countries.

    We also provide innovative enterprise-strength tools for automating organisational processes.

    Our principal activities include business process automation, software design, research and development, artificial intelligence and big data.Role Description

    This is a remote role for a DevOps Architect (Terraform Expert). The DevOps Architect will design and implement infrastructure solutions to support complex application architectures for our clients.
    The DevOps Architect will work closely with development teams, software architects, operations teams, and product owners to ensure high levels of availability, performance, and security.

    Qualifications

    5+ years of hands-on experience in DevOps or Infrastructure Engineering
    Experience in developing infrastructure as code with Terraform
    Experience in automating continuous integration, delivery, and deployment (CI/CD) pipelines with tools like Jenkins, GitLab CI/CD, Azure DevOps, or AWS CodePipeline
    Hands-on experience in containerization and container orchestration with Docker and Kubernetes
    Experience in designing, implementing, and maintaining cloud infrastructure on AWS, Azure, or GCP
    Experience in scripting languages such as Bash, Python, Ruby or Perl
    Familiarity with databases such as MySQL, PostgreSQL, MongoDB, or Cassandra
    Experience in monitoring, logging, and alerting with tools such as Prometheus, Grafana, ELK stack, or Graylog
    A keen eye for security risks and the ability to design and implement secure and compliant solutions
    Excellent communication and collaboration skills to work with diverse teams
    B.S/B.A in Computer Science, Engineering or a related field

    Click Here To Apply

  • Operator Support – Slurry at PPC Africa October, 2023

    Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Job Advert Summary    

    This position (Shunter) is critical for the Despatch rail team to perform optimally ensuring that the team meets their customers expectations. Assists the clinker and despatch plants operators during their shift in a cost-effective and safe manner by condition monitoring their assigned field plant units.Timeously reports identified field problems to the shift supervisor and executing work instructions given by the operator or shift supervisor over the radio.Inspects their operational area and ensures good housekeeping and safe running of plant units and the safety of other people working in their area of durisdiction.Operates the locomotive, winch and shunting operations for the Despatch plant.

    Minimum Requirements    

    • Grade 12
    • Previous experience in the cement industry as a Shunter will be advantageous
    • Good interpersonal skills
    • Must be a self-motivated team member
    • Be in a good state of physical health
    • Willing to work shifts and overtime
    • Qualified Shunting Certificate
    • Understanding SANS 3000 standards
    • Product availability
    • Loading and offloading of various commodities
    • Plant performance
    • To ensure railway truck is shunted as per Rail Schedule
    • Housekeeping in the tippler area and transport systems
    • Maintain Mine Health and Safety Standards as well as Rail Safety Regulator

    Duties and Responsibilities    

    • Product availability
    • Loading and offloading of various commodities
    • Plant performance
    • To ensure railway truck is shunted as per Rail Schedule
    • Housekeeping in the tippler area and transport systems
    • Maintain Mine Health and Safety Standards as well as Rail Safety Regulator

    Click Here To Apply

  • Physiotherapist at Marigold Hospital and Critical Care Center October, 2023

    Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Marigold Hospital and Critical Care Centre (MHCCC) is a tertiary care hospital dedicated to providing quality and affordable healthcare services to the people. Driven by our passion for quality healthcare, in 2014, as Peninsula health systems, we began providing Surgical and Intensive Care Services from different facilities in Lagos.

    Read more about this company

     

    Physiotherapist

    Qualifications and Requirements

    • Bachelor’s Degree in Physiotherapy with other relevant Certifications. 
    • NYSC Certificate.
    • 1 – 3 years’ work experience in a hospital.

    Method of Application

    Interested and qualified candidates should forward their CV to: physio@marigoldhospital.ng using the position as subject of email.

    Build your CV for free. Download in different templates.

    Click Here To Apply

  • Financial Analyst at Six Senses

    A well-established financial services investment business is seeking to appoint a Financial Analyst.

    Qualifications:

    Graduate degree – minimum BCom. (Business and Finance, Accounting).
    Experience/Skills required:
    A generalist in area of corporate finance with some experience in private equity
    PC Literacy is essential and use and knowledge of Excel is important as this role often involve financial modelling and projection work Strong Project Management and Corporate Finance and/or Venture Capital experience (minimum of 5 years).
    2 – 5 years Financial Analysis experience

    Click Here To Apply