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SA Metal Group is South Africas oldest and largest metal recycling company. For the last century, the Group has purchased, collected, processed and recycled all forms of ferrous metals (iron and steel) and non-ferrous metals (aluminium, copper, zinc, stainless steel, lead, nickel, brass, tin, bronze and others). From our conveniently-located scrap yards i…

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Senior Operator (Meltshop)

Method of Application

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Job Purpose

• The job purpose of the Junior Accountant for the IoDSA is to provide, maintain and enhance the professional level of support and service internally and externally, relating to the financial accounting function, as required within the professional environment of the IoDSA. As Junior Accountant your main role within the organization will be one of administrative support relating to the administration and filing of documents, processing of specific finance transactions and customer enquiry support.

Key responsibilities and duties

• Maintaining inventory register
• Processing of credit notes on Your Membership (YM) system
• Ensure credit note request are correct and filed
• Banking of cash received and petty cash
• Maintenance of the fixed assets register
• Ensure all assets are bar coded for audit purposes.
• Capture and reconcile the supplier invoices on Pastel
• Prepare requisitions and invoices for payment runs
• Inspect daily integration of YM invoices and credit notes to Pastel
• Assist with year-end external audit and interim internal audit
• Assist finance team with additional work during busy periods
• Assist various departments with finance queries and requests
• Update BEE procurement tool monthly
• Ensure that we have the latest BEE certificate from other departments
• Assist with allocation of unallocated funds (suspense account) and Debtors
• Processing of credit card cashbook and Bank Reconciliation
• Ensure that all receipts are filed that relates to credit card payments

 Attitude & Personal Attributes

Mandatory behavioural competencies:

• Purpose: Show commitment, dependable and understand the why, and do the right things.
• Passion: Innovative, agile, efficient & have drive.
• Performance: Confident, solution-orientated, can take on more, commitment to improvement.
• Professionalism: Act with integrity, show respect, team player and good communication skills.

Additional:

• Ability to work well under pressure and be able to meet deadlines in a pressurised environment
• A problem-solving and results-orientated mind-set will be required for this position
• Goal orientated and results driven
• Punctuality
• Ability to work well both, independently and as part of a team
• Discretion when handling confidential information
• Ability to embrace change within your working environment
• Have exceptional attention to detail & a high level of accuracy and accountability

 Required skills and knowledge (Technical Requirement)

• Matric certificate
• Completed or studying towards and accounting diploma or similar accounting qualification (Level 4 or 5)
• Minimum of 2 years of experience in a junior accountant/finance administrator role
• Intermediate Pastel Partner, Pastel Evolution experience
• Intermediate Microsoft Excel experience
• Provide excellent customer service to all clients, members and internal staff at all times
• Excellent verbal and writing communication skills
• Advanced level of PC literacy and the use of Microsoft Office Suite is required
• High standard of record keeping

JOB STATEMENT

This position is responsible for providing Metso’s customers with professional technical support of its products.  This position will coordinate and work closely with the Service Business Line Technical Support Teams to assure a common understanding/application of technical support and information to support and provide excellent customer service on Metso Equipment. 

JOB DUTIES AND RESPONSIBILITIES

• Assures customer and LCS team have access to high quality product and technical support provided in a time frame respectful of Metso’s customers’ sense of urgency.
• Establishes best practice customer technical support services for Metso equipment. Supports internal / external customers with technical information facilitating the successful completion of assigned activities, responsibilities and service projects. Identifies potential new product/spares offerings which result from the review and analysis of the process problem at hand.
• Effectively and accurately install and commissions Metso equipment.
• Undertake effective and accurate repairs to Metso equipment and in accordance with Metso Standards.
• Interpersonal skills are required due to regular interaction and feedback with the customers.
• Provide accurate instructions and training to customers’ plant personnel and maximize Metso products and services.
• Must be able to effectively and accurately work in a fast paced environment on several projects simultaneously, with the ability to organize and prioritize tasks.
• As required, coordinates, prepares, analyzes and submits accurate and timely reports/feedback within Metso and Customers. 
• Positive customer relations, communication and delegation skills are essential.
• Experience and capabilities enable carrying out responsibilities with limited direction.
• Special Projects as assigned by Manager
• Perform routine and non-routine maintenance activities
• Identify and report any risk of component or equipment failure
• Inspect, install, adjust and maintain mechanical machines and equipment on site.
• Component rebuild & replacement.
• Perform alignments
• Proficiency in trouble-shooting hydraulics, pneumatics.
• Proficiency in welding/cutting
• Equipment lubrication
• Ensure work is carried out in a safe and efficient manner and provide input directed at improving the safety, efficiency and overall effectiveness and Reliability of equipment
• Provide input to Maintenance and Reliability improvement initiatives
• Recommend job plan and tool changes to Maintenance Supervisors
• Safely operate specific units of mobile equipment including overhead and mobile crane, forklifts, etc.
• Follow all plant specific Policies E.g. No Smoking areas, lockout, Confined Space, Working at Heights, PPE, Etc.

RELATIONSHIPS

• Report directly to Field Service / LCS Supervisor.

INTERNAL AND EXTERNAL INTERFACES

• Key Global and Local customers within the Business Line
• Key suppliers
• Local SBL Customer Service Support teams

POSITION SPECIFICATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, competency and/or ability required.

QUALIFICATIONS & EXPERIENCE

• Grade 12
• Trades Papers in Fitting – Essential
• Computer Literate
• Understanding and principles of customer relations and interaction
• Minimum 5 years’ field service experience on mining process equipment (Crushers / Mills) – Essential
• 5 Years Mill Relining and Crusher experience – Advantageous
• Ability to effectively communicate with a drive and performance orientation
• Ability to work in a team atmosphere
• Valid driver’s license (C1)
• Knowledge of ISO 9001 – 2008
• Knowledge of Mine Health and Safety Act
• Knowledge of Occupation Health and Safety Act

SKILLS AND ABILITIES

• Leadership and relationship building qualities, a bias for action and detail-oriented behaviors are required.
• A self-motivated individual with the ability to work under stress and meet deadlines
• Good communication, co-operation and interpersonal skills
• Strong technical, analytical and mechanical skills and abilities.
• Willingness / Ability to travel internationally.
• While performing the duties of this job, the employee is required to sit; use hands and fingers; reach with hands and arms; and talk or hear. 
• The employee is required to stand, walk, and climb or balance. 
• The employee must lift and/or move up to 15 kg. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Use of keyboards, telephones, copiers, telefax, visits and movement, and travel experiences. 
• Climbing of stairs, ladders, scaffolds at jobsites and customer facilities.

About the job

Responsibilities:

• Own the storage and Distribution process of all prepared media products to customers.

Responsible for the distribution budget as set by the site leadership.

• Resolve distribution issues with customers and external couriers.
• Implement and lead service level agreements with customers, in accordance with company guidelines, to optimize service, quality and cost.
• Develop and drive cost reduction/productivity programs consistent with the objectives set by the site leadership.
• Manages and coordinates internal and contracted delivery schedules to ensure timely delivery to customers.
• Establishes common benchmarks and conducts regular reviews of distribution processes to ensure standard methodologies are driven.
• Develop, implement, and track programs for improving quality of service, delivery performance, and total cost to ensure that performance standards are met.
• Create business processes around customer evaluation outcomes and risk management.
• Represent the Distribution Department at internal meetings, Divisional meetings and Supplier meetings.
• Providing meaningful and timely reports about Key Performance Indicators at all Tier meetings
• Provide support to Global Category Management projects.
• Lead distribution involvement in the site’s CAPA process.

Other Job Requirements:

• Own staffing, development and performance management including coaching, training and qualification of department teams to ensure the acquisition of all vital skills to operate, maintain, changeover and troubleshoot equipment autonomously in a safe and quality manner.
• Role-model the Thermo Fisher Scientific 4i Values and Operations Competencies and use as a day-to-day guide in decision making within your department.
• Use all available resources to set and achieve your department goals.
• Take accountability for the results of the department, and responsibility for the decisions made during all shifts. Hence, you must ensure that any clerks and assistants are clear on role – their individual responsibilities, operating principles, and that the operating systems are followed and always maintained.
• Establish and maintain the standards for your department for safety, quality, appearance, attendance/cover, and other operating systems. Personally, role model implementation and execution of the systems and standards in your department teams to ensure full implementation of the daily cycle with all associated operating systems.
• Set daily direction for your departments by optimally leading and/or partaking in tiered meetings and review. This will include, but is not limited to:
• Reviewing daily results to establish gaps and priorities.
• Develop and implement daily plans to close-out gaps/problems and implement systems to deliver goals.
• Lead troubleshooting to establish and address root-causes.
• Learn from daily activities to calibrate and develop your and Team members.
• Ensure effective communication and relay collaboration within.
• Most importantly, you must empower the individuals within department, and develop them into a strong, autonomous and engaged team:
• Create an environment that encourages individual and team growth.
• Set clear, comprehensive expectations, set an example, provide meaningful, timely feedback about performance, train and coach to continuously improve individual performance and business results.
• Learn by doing and guide by example and promote ‘Review and learn’ approach at individual, team and department levels.
• In the above effort, focus on coaching, calibration and development of any direct reports.

Minimum Qualifications:

• Bachelor of Science/diploma in Logistics Management or similar relevant qualification
• Demonstrated ability in Pastel Partner

Minimum Experience Level:

• Minimum 5 years experience of coordinating distribution, process change, best practice procedure and process development

Skills and Attributes:

• Demonstrated ability to take initiative and exercise astute business judgement to drive performance.
• Ability to coach and mentor other people and influence direction.
• Ability to communicate sophisticated issues in an easy-to-understand manner.
• Strong Project Management Skills, including the ability to initiate projects.
• Drive for Results – High level of technical and leadership skills and the ability to train/mentor others.
• Decision Quality – Attention to detail and a systematic approach.
• Role Model Leader – Hands on approach and flexible demeanour to daily work/responsibilities, ability to lead by example.
• Problem Solving -Effective in technical and organisational troubleshooting to root cause.
• Communicates Openly – able to communicate effectively within and between teams and is effective in giving and receiving/acting upon feedback.
• The ideal candidate for this position will need to be self-starting, focused on developing their personal and technical skills and should also be able to demonstrate the following leadership skills/capabilities:
• Creating collaborative relationships by developing strong work relationships, displaying integrity and building trust
• Delivering consistent results by being willed to take action, demonstrating organisational agility, planning effectively and setting priorities.
• Navigating complex challenges by understanding/troubleshooting issues, setting clear priorities and direction, involving and aligning internal and external resources.
• High Commitment to engaging teams and building talent within the organisation.
• Excellent oral and written communication skills to both internal and external customers
• Good knowledge & understanding of the processes of Microbiology Division Operations, including the processes that leads up to and follows the distribution process.
• Extensive knowledge of Pastel and/or SAP applications and its wider capabilities for distribution activities
• Excel user with a good depth and application of knowledge
• Experience in leading people within a production/operations environment
• Role Model Leader– Hands on approach and flexible attitude to daily work/responsibilities,
• ability to lead by example

Competencies Linked to Core Behaviors:
Puts the Customer First

• Establishes and maintains effective customer relationships.
• Acts with a sense of urgency in meeting customer needs.
• Identifies opportunities to improve performance; identifies and acts on customer improvement opportunities; builds a customer centric mentality.
• Designs internal processes with customer in mind.
• Analyses customer needs across the business unit/function.
• Anticipates customer needs and opportunities and acts appropriately.
• Analyses market and industry trends to identify emerging customer needs and opportunities.
• Be Responsible For Your Results
• Willingly accepts responsibility for actions taken.
• Successfully deals with all issues and outcomes as a result of this accountability.
• Find a Better Way Everyday
• Uses meticulous logic and methods to solve difficult problems with effective solutions.
• Probes all possible sources for answers.
• Can see hidden problems.
• Is excellent at honest analysis.
• Looks beyond the obvious and doesn’t stop at the first answers.

Competencies Linked to Leadership behaviours:
Develop impactful Teams

• Seeks out opportunities for personal development; sets individual development goals.
• Gives timely honest, specific, and constructive feedback.
• Inspires and recognises performance that goes above and beyond.
• Proactively encourages and assists employees with skill and career development and creates compelling development plans.
• Provides ongoing feedback.
• Create Successful Work Environment
• Champions a learning environment where employees are encouraged to take acceptable risks.
• Inspiring Others
• Creates a climate in which people want to do their best.
• Can empower many kinds of direct reports and team or project members.
• Can assess each person’s hot button and use it to get the best out of him/her.
• Pushes tasks and decisions down.
• Empowers others.
• invites input from each person and shares ownership and visibility.
• Makes everyone feel their work is important.

Move Strategy to Action

• Enjoys working hard; has a strong instinct to act and full of energy for the things they sees as exciting.
• Not fearful of acting with a minimum amount of planning; seizes opportunities.