Category: Jobs

What will I be doing?

• As a Chief Steward, you are responsible for training, supporting and motivating the Back of House Team to deliver an excellent Guest and Member experience.
• A Chief Steward will also be required to manage cleaning schedules, observe COSHH and Hilton Hotel Health and Safety Manual guidelines, and ensure that machinery is operated properly, efficiently, and is moved, stored, and available when needed.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Run the Back of House Department efficiently and to consistent high standards
• Manage, train and develop the Back of House team
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
• Ensure the flow and supply of operating equipment’s meets bar, banqueting and restaurant requirements
• Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
• Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
• Identify and develop new revenue opportunities
• Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
• Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
• Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
• Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
• Assist in the location, movement and storage of operational equipment
• Assist in the stock take of equipment and other items as required
• Work with all departments to ensure items that are required for service are available when needed
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Carry out any other reasonable task set by the Hotel’s Management

What are we looking for?

• A Stewarding Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and planning skills
• Good communication skills
• Ability to work under pressure
• Ability to work on their own or in teams
• Flexibility to respond to a range of various work situations
• A passion for building excellent relationships with colleagues

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A high school certificate or equivalent and any other related qualifications
• Previous experience in supervisory role
• Experience in hotel / leisure industry

What will I be doing?

• A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Receive orders and serve customer requests completely in a timely manner
• Create and serve a range of beverages including classic cocktails, mixers, beer, wine and soft drinks etc.
• Take food orders and assist the floor team with deliveries as required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer guest queries in a polite and helpful manner

What are we looking for?

• A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience within a cocktail bar environment
• The ability to create classic cocktails
• Flexibility in hours as you will be working rostered shifts, especially on weekends
• Exceptional personal presentation and communication skills
• Flexibility to respond quickly and positively to a range of work situations
• Passion for delivering exceptional levels of guest service

What will I be doing?

• As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience.
• A Housekeeping Office Coordinator will also be required to receive all incoming calls and manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
• Manage the Housekeeping office
• Receive all incoming calls and respond accordingly
• Allocate room and task lists to team members
• Ensure keys are issued in line with security procedures
• Log and store all lost property after each shift; send lost property to guests in line with procedures
• Manage guest requests and enquiries immediately
• Ensure all relevant guest information is communicated to Housekeepers
• Carry out administrative and IT duties
• Organise and control extra duties and special tasks
• Report all necessary maintenance daily and log all jobs
• Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly
• Ensure that communication has been clear and consistent to all shifts
• Control staff dry cleaning and guest laundry in and out of the department
• Update system regularly to give maximum room return to the hotel/s active inventory
• Handle emergencies if and when they occur in the department
• Ensure all team members adhere to Health and Safety Regulations
• Carry out any other reasonable task set by the Hotel’s Management

What are we looking for?

• A Housekeeping Desk Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• IT proficient
• Excellent organisational and planning skills
• Accountable and resilient
• Good communication and telephone skills
• Ability to work under pressure
• Ability to work alone and in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous hotel housekeeping experience

Job Description Summary : 

• The Media Development Expert is responsible for developing and deploying best practices for media experiences specifically for global clients.  
• The role sits between Strategy and Activation and is the point where Strategy is translated into Media Experiences for global clients.

Job Description :

Mission & Responsibilities 

• Contribute to champion Havas unique approach for global clients to ‘media planning +’ in the form of Mx – emphasizing media experience versus media planning which includes connection, context and content 
• Be instrumental in the Mx excellence and design optimal Mx guidelines for global clients across Havas countries 
• Work closely with data and strategy communities as well as client leadership and specialists’ teams 
• Build relationships with creative / content stakeholders and key media owners to ensure optimized and innovative Mx recommendations for our global clients 
• Ensure optimal Mx delivery for global clients in the countries in liaise with relevant internal specialist teams and make sure processes are respected for local implementation 
• Ensure audience planning and data integration from Mx brief to Mx measurement 
• Ensure quality control on plan recommendation against Mx delivery 
• Provide insightful post campaign optimization 
• Contribute to the client satisfaction 

Previous Experience & Industry Background 

• 8+ years professional experience in strategic planning 
• Media, Brand 

Qualifications & Languages: 

• Bachelor’s or Master’s degree in Business, Marketing or Advertising 
• Languages: English (Intermediate) 

Soft skills & Competencies 

• Managing execution 
• Being authentic and open 
• Being flexible and adaptable 
• Media and media planning  
• Mx Expert (Connection, Context, Content) 
• Omnichannel 
• Strong knowledge of partners and suppliers (Media / Tech / Data / Content) 
• Advanced Programmatic 
• OSEP 

Technical skills 

• Media planning tools  
• Advertising technologies 
• Business intelligence software (i.e. Tableau, Datorama) 
• Office software 

Job Description Summary : 

• The Channel Expertise Director is responsible for building the Media Experience (Mx) for a portfolio of clients on a specific channel. S/He is the keeper of the Mx (Media Experience) plan structure, negotiation and delivery.

Job Description :

Mission & Responsibilities 

• Be responsible for building Media Experience (Mx) for your client portfolio on your channel(s) expertise in alignment with Mx Brief and Mx Development guidelines (omnichannel strategy) 
• Champion Mx activation (Connection, Context, Content) on your channel by selecting Partners, using the relevant decision frameworks (MRP, MDM) to define placements and manage campaign flighting 
• Work with the Audience Architect to activate right audience on your channel(s) and with the Mx Creative lead to materialize the suggested ideas 
• Ensure the Mx plan structure and delivery by using data visualization tools 
• Negotiate with relevant Media Partners on specific channel 
• Supervise the smooth running of campaigns respecting deadlines 
• Ensure client satisfaction on the campaign delivery and performance 
• Be accountable for reaching the target objectives/productivity plan, driving the trading teams in reaching their objectives 
• May contribute to cross media operations while leading on your channel expertise, alongside with the Media Development Director 
• May instruct digital media buying 
• Manage a team of channel experts and work in conjunction with (programmatic) trading team

Previous experience & Industry background  

• 8+ years in media planning 
• Media Agency, Trading desk  

Qualifications & Languages  

• Master’s degree in Business, Marketing, Advertising
• Languages: English (Advanced)  

Soft skills & Competencies   

• Understanding the business 
• Taking initiative 
• Focusing on performance 
• Building collaborative relationships 
• Media planning and media buying  
• Mx champion (Connection, Context, Content) 
• Strong negotiation skills 
• Programmatic 
• Data processing & management 
• Marketing strategy 

Technical skills   

• Planning tools (i.e. Polaris Suite)  
• Operational performance management tools (Pilot, IOMT) ​ 
• Business intelligence software (i.e. Tableau, Datorama, Power BI) 
• Advertising technologies (i.e. ad servers, ad platforms)​