Category: Jobs
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Public Relations & Communications Manager at OneHealth
OneHealth is a Mobile-First Pharmacy & Healthcare platform that is providing access to medicines and healthcare solutions accessible to all Nigerians. Using properly curated and analyzed data, we are able to follow our patient’s journey, end-to-end, in ensuring long-term survival. Interested candidates should posses relevant qualifications
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International Contact Center Agent (UK) at Mango5 April, 2025
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Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services. Mango5 has built a reputation of delivering quality outsourced service offerings since December 2005. Our product offerings have always…
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International Contact Center Agent (UK)
Requirements:
Min Entry Level Experience:
- Customer Service: 1 year
- Experience working with UK/USA clients
- Contact Centre Experience: 1 year
- Experience working in a KPA/Target driven environment
- No Criminal Record
Qualifications:
Key Roles/Duties:
- Answering a variety of incoming calls promptly, delivering a professional and efficient service
- The receiving, processing, and coordinating of referrals. This involves liaising with patients, clinicians, and external health professionals and providing a range of related support services.
- Performing administrative functions associated with booking appointments and dealing with and resolving queries.
- Contacting NHS patients to arrange a convenient appointment within set KPIs/SLAs
- Courtesy calling patients, reminding patients of their appointments, and informing them of clinic locations and any preparation
- Re-arrange patient appointments within set KPIs/SLAs
- To provide non-clinical advice about clinic appointments and preparation
- To ensure all telephone inquiries are answered confidently, and to provide a customer-focused approach.
- Ensure that all calls are complete to the highest possible standard, in line with our quality monitoring
Method of Application
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Pharmacy Assistant at OneHealth
OneHealth is a Mobile-First Pharmacy & Healthcare platform that is providing access to medicines and healthcare solutions accessible to all Nigerians. Using properly curated and analyzed data, we are able to follow our patient’s journey, end-to-end, in ensuring long-term survival. Interested candidates should posses relevant qualifications
Click Here To Apply -
Dangerous Goods/AVSEC Instructor (JHB) at FlySafair
Description
Conduct Ground training for Dangerous Goods (DG), Aviation Security (AVSEC) and Weight and Balance (W&B);
Prepare training rooms and ensure that training material is readily available;
Facilitate training sessions in classroom and virtual formats in line with the training manual and updated training material;
Monitor, support and provide trainees with individual feedback to assist their developmental journey;
Complete and distribute training documents and records in line with regulations and procedures;
Develop high standards of training material in line with company policies, procedures, industry regulations, governing bodies and best practice methodology;
Assist seniors in addressing learning challenges, instruction problems, and new educational needs;
Identify opportunities for improvement to training delivery and trainee experience;
Identify training needs in line with organisational requirement;
Stay up to date with relevant regulations, notices, directives, SOPs and policies;
Conduct on-the-job training for employees;
Support seniors with audit preparations.Requirements
Grade 12 (Essential);
Current SACAA instructor certification in relevant field (SMS, AVSEC, Cabin Crew, DG, W&B) (Essential);
Successful completion of Train the Trainer and Assessor, moderator, coaching and mentoring, auditor certifications (Essential);
Diploma/ Degree in education/ training or related qualification (Desirable);
2 years of flying experience with demonstrated advanced proficiency in the relevant field (DG/ AVSEC/SMS/W&B) (Essential);
Willing to travel;
Sound knowledge of MS Excel, MS word and MS Outlook (Essential);
Knowledge of relevant CATs and CARs regulations;
Knowledge of SACAA regulations, and company policies (Essential);
Knowledge of Standard Operating Procedures (Essential);
Knowledge of educational and training techniques and methods (Essential).
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Admin Manager (Hinterland) at Senwes
Responsibilities:
Manage, control and monitor administration reports from SAP system.
Resolve queries from internal or external clients.
Authorisation and reconciliation of credit notes.
Evaluate requests according to policies and procedures.
Submit credit notes with relevant report.
Manage administration of stock control processes.
Manage all registers and expiry registers.
Generate stock related reports from system.
Prepare and process stock control register and sheets on system.
Coordinate and process employee information.
Inform staff about desired outcomes in terms of goals and objectives.
Manage administration staff working schedules.Requirements:
Relevant post-matric qualification.
At least 3-5 years relevant experience in a retail administrative environment. 2 years must be as in a supervisory administrative position.
Candidates with SAP knowledge will receive preference.
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