Category: Jobs
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Account Executive at Mimecast
What You’ll Do
Develop and Grow Accounts: Build and manage accounts and key relationships, leveraging Mimecast’s resources to drive sales execution.
Introduce Incydr to Security Buyers: Use your expertise and connections to position Incydr with key stakeholders, including CISOs, IT Leaders, and Risk/Compliance professionals.
Build and Maintain Strategic Partnerships: Establish relationships with business development and program teams within FSIs while understanding their business models and sales cycles.
CRM Mastery: Maintain accurate and effective CRM hygiene in Salesforce and design impactful client campaigns.
Product Demonstrations: Showcase the value of Incydr to clients, demonstrating how it helps address insider risks.
Collaborate Across Teams: Partner with Account Executives, Sales Engineers, BDRs, Field Marketing, and Channel Account Managers to exceed sales targets.
Drive Privacy and Security Compliance: Ensure all activities align with Mimecast’s strict privacy and security policies, protecting sensitive information.What You'll Bring
Enterprise SaaS Sales Experience: Proven track record of selling SaaS solutions to mid-market and enterprise customers.
Cybersecurity Knowledge: Familiarity with the cybersecurity landscape and experience selling security solutions.
Proven Sales Success: A history of exceeding booking and revenue targets, with experience engaging senior-level decision-makers (e.g., CIOs, CISOs).
Communication Skills: Exceptional oral and written communication skills, with the ability to negotiate complex deals and overcome objections.
Adaptability: Success in a fast-paced, high-growth environment with a collaborative and problem-solving mindset.
Salesforce Proficiency: Strong working knowledge of Salesforce and other sales tools.
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Customer Experience Officer at eRecruiter Nigeria April, 2025
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Role Summary
- The Customer Experience Officer plays a pivotal role in ensuring client satisfaction and long-term loyalty through exceptional service and immersive, memorable interactions. This role goes beyond traditional relationship management to include crafting engaging sensory experiences across all customer touchpoints—physical, digital, and experiential. The ideal candidate is proactive, creative, and an excellent communicator with a passion for elevating the customer journey.
Key Responsibilities:
Client Relationship Management
- Develop and maintain strong, long-term relationships with clients to ensure satisfaction and retention.
- Conduct regular customer health checks and satisfaction surveys to identify improvement areas.
Onboarding & Support
- Oversee the onboarding process for new clients, ensuring a smooth transition and complete understanding of systems and services.
- Collaborate with technical teams to resolve client concerns quickly and efficiently.
Customer Advocacy
- Serve as the voice of the customer, providing feedback and insights to influence product and service enhancements.
- Proactively engage clients to encourage referrals and promote brand advocacy.
Experience Design & Management
- Implement strategies that enhance the sensory appeal of all customer interactions.
- Manage the ambiance and presentation of physical experience spaces to align with brand values.
- Ensure all digital touchpoints (website, phone, email, and social media) deliver a seamless and sensory-rich experience.
Collaboration & Strategy Execution
- Work closely with marketing, sales, and technical teams to ensure a consistent and engaging customer journey.
- Prepare and present reports on customer engagement, satisfaction metrics, and experience effectiveness.
Sales Enablement & Upselling
- Identify upselling and cross-selling opportunities that meet client needs.
- Recommend service plans and solutions that increase client success and satisfaction.
- Monitor customer health metrics and strategize on maximizing Customer Lifetime Value (CLV).
Performance KPIs
Customer Experience Quality:
- Delivery of high-quality, sensory-driven experiences across all channels, as evidenced by customer feedback.
Client Retention:
- High client retention rates as a result of consistent service excellence.
Digital Engagement:
- Increased interaction across digital platforms through engaging and immersive content.
Customer Advocacy:
- Growth in positive testimonials, referrals, and brand supporters.
Customer Lifetime Value (CLV):
- Increased revenue and value generated from existing customers over time.
Qualifications
- 3 – 5 years of experience in customer service, customer experience, or client-facing roles.
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Background in Engineering, IT, or related technical fields is an added advantage.
- Proven experience in the technology or hospitality industry, especially in roles focused on customer experience and engagement.
Additional Skills & Competencies
- Creative thinker with a strong vision for designing immersive and impactful experiences.
- Excellent communication and interpersonal skills with the ability to engage diverse stakeholders.
- Strong project management capabilities with experience in cross-functional coordination.
- Proficiency in digital tools and platforms for delivering seamless online experiences.
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GTM Financial Analyst at Mimecast
This position is a key part of the Mimecast Finance team providing finance management, analytics, financial modelling and support to the global marketing team. We're looking for a finance professional seeking a unique opportunity to leverage strong analytic, interpersonal, and business acumen to work within a world class organization providing leadership and support to our marketing team. You should understand basic GTM motions especially those pertaining to the marketing eco-system and SAAS industry.
You will partner with several VPs in the marketing team across the globe while working cross functionally to develop, lead and manage marketing strategy and activities for the business. You will maintain financial modelling, forecasting, analytics, reporting, including the core activities related to prospective growth in pipeline, revenue and costs improvement.What you'll do
Be the GTM Finance consolidation point for the theatre and global finance teams related to marketing investments, business development teams (“BDR”) capacity models, compensation, headcount, and associated return on investments
Collate, monitor and analyze business data pertaining to marketing activities and report back to all internal stakeholders e.g., pipeline health, growth and targets partnering with our marketing operations and data and analytics teams
Collate, monitor, analyze and educate on value drivers (“Key Metrics”) of the global marketing organization
Ensure all marketing investments and activities meet or improve on budget, cost, volume and efficiency targets for short- and long-term plans of the marketing business
Build new and maintain existing financial models to support strong decision making within GTM finance and marketing teams
Collaborate cross-functionally to achieve GTM finance goals in support of corporate finance goals
You are required to work and be flexible across global time zones within reasonWhat you'll bring
Bachelor’s degree/or National diploma in finance or proven equivalent finance qualification
Experience in Corporate Finance, FP&A or similar role that requires financial planning and business partnering
Exceptional analytical & problem-solving skills
Proven financial modelling skills (MS Excel)
Demonstrated ability to build executive presentations (MS PowerPoint)
The ability to work independently and cross-functionally in a fast paced, high growth environment
Advance MS office skills, especially MS Excel and PowerPoint
Working knowledge of systems such as: Sales Force (CRM), Netsuite (ERP) and Tableau (BI)
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AV System Integrator at eRecruiter Nigeria April, 2025
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Role Summary
- The AV System Integrator specializes in crafting bespoke audiovisual solutions by integrating complex AV systems into diverse residential, commercial, or experiential environments. This role combines technical expertise, creative design, and project management skills to deliver seamless, user-friendly audiovisual experiences. The ideal candidate aligns with CEDIA and AVIXA professional standards, ensuring every integration is executed with precision, performance, and attention to user experience.
Project Execution & Oversight
- Lead AV integration from project inception through rough-in, trim, and finish stages.
- Ensure alignment with project requirements and compliance with CEDIA/AVIXA standards.
Technical Supervision & Support
- Guide AV System Installers through system installation, configuration, and integration.
- Collaborate with AV system designers to resolve on-site challenges and update red-line drawings to reflect actual conditions.
Quality Assurance & System Performance
- Conduct testing, calibration, and commissioning to validate system performance.
- Apply industry-recognized calibration techniques to ensure optimal audiovisual output.
Client Interaction & Documentation
- Serve as the on-site technical lead, working with project managers and clients to ensure satisfaction.
- Deliver comprehensive system documentation and user manuals in accordance with CEDIA guidelines.
- Provide client training focused on ease of use and system maintenance.
Knowledge Management
- Create and publish technical documentation, including installation guides, programming resources, and user instructions.
- Standards Compliance & Best Practices
- Ensure adherence to AVIXA and CEDIA installation standards.
- Continuously stay informed about emerging AV technologies and best practices to enhance integration quality.
- Performance KPIs
System Performance:
- Successful calibration and commissioning to meet AVIXA/CEDIA audiovisual quality standards.
Client Education:
- Delivery of effective, easy-to-understand client training sessions.
Timely Project Completion:
- Consistent on-schedule execution of AV installation milestones.
Industry Standards Compliance:
- Full adherence to AVIXA and CEDIA technical and procedural guidelines.
Client Satisfaction:
- Positive client feedback on system performance, usability, and integration experience.
Qualifications
- Technical degree or equivalent experience in AV system design and integration.
- Active CTS (Certified Technology Specialist) certification from AVIXA or relevant CEDIA certifications.
- Demonstrated success in delivering high-quality AV system installations.
Professional Development Requirements
- Ongoing pursuit of professional certification and training in AV technologies.
- Regular participation in industry workshops, seminars, and technical courses to stay current with trends and standards.
Desirable Skills
- In-depth knowledge of audiovisual systems, electronics, and networking.
- Proficiency in CAD software for developing system schematics and room layouts.
- Strong communication skills to facilitate effective collaboration and client engagement.
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Enrolled Nurse – Theatre at Mediclinic
MAIN PURPOSE OF JOB
To deliver safe, quality nursing care according to the Scope of Practice
KEY RESPONSIBILITY AREAS
Deliver quality nursing care in collaboration with the multi-disciplinary team
Identify, prevent and report risks to ensure patient safety
Facilitate a positive patient experience by creating a conducive environment
Provide accurate and comprehensive records of all nursing interventions
Participate in creating a learning environment that builds staff competence
Ensure that all utilised stock and equipment are accurately chargedREQUIRED EDUCATION
ESSENTIAL EDUCATION: Enrolled Nurse Certificate
DESIRED EDUCATION: For specialised wards, CPD courses in specific speciality areaREQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE: 1 year experience as an Enrolled Nurse
DESIRED EXPERIENCE: 1 year post qualification experience in theatre.REQUIRED JOB SKILLS AND KNOWLEDGE
Basic life support trained
Infection prevention and control
Pharmacology
Scientific nursing principles and process
Patient assessment skills
Nursing processes and procedures
Computer literate (Microsoft Office)
Relevant nursing legislation
Nursing care plan skills
Risk identification
Click Here To Apply -
AV System Designer at eRecruiter Nigeria April, 2025
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Position Overview:
- The AV System Designer is responsible for the post-sales engineering, design, and documentation of advanced audiovisual (AV) and automation systems tailored to residential and workplace environments. This role requires a blend of technical expertise, aesthetic sensibility, and up-to-date industry knowledge. The ideal candidate is not only an expert in AV and automation systems but also passionate about knowledge sharing, delivering impactful training sessions and support to System Integrators and industry partners.
- This position involves collaborating with clients and partners to assess needs and develop customized AV solutions, while ensuring quality control and experience assurance from design to implementation.
Core Responsibilities:
Create detailed engineering documentation, including:
- First-fix rough-in layouts
- Schematic drawings
- Rack elevations
- Acoustic construction drawings
- Lighting control schematics
- Device placement and integration details
- Ensure all designs meet both functional and aesthetic requirements for residential and workspace environments.
- Translate project scopes and client needs into actionable designs, in collaboration with clients and project managers.
- Utilize tools such as AutoCAD or Revit to generate precise schematics and 3D renderings.
Training & Enablement
- Design and deliver Pre-sales and Post-sales AV Experience Design Training sessions for System Integrators and industry partners.
- Develop high-quality training presentations and resources that communicate integration best practices and emerging technologies.
- Provide continuous support and guidance to System Integrators to ensure high standards of execution on every project.
Project Oversight & Collaboration
- Oversee on-site implementation of designs, ensuring alignment with specifications and industry standards.
- Work closely with the engineering team to facilitate the accurate execution of technical drawings.
- Engage with industry partners to analyze client needs and recommend bespoke AV and automation solutions.
- Support sales efforts by creating and delivering dynamic, technically-informed AV experience presentations.
Innovation & Standards
- Create advanced AV system concepts including acoustic treatments, 3D visuals, and immersive design renders.
- Develop architectural lighting designs, scope of work documentation, equipment BoMs, quotations, and lighting control schedules.
- Stay up-to-date with the latest trends in AV technology, maintaining certifications in the AVIXA design track or equivalent.
Key Performance Indicators (KPIs)
- Design Quality: Accuracy, completeness, and aesthetic alignment of engineering design documentation.
- Training Impact: Effectiveness of training sessions, measured by participant feedback and performance outcomes.
- Implementation Success: High fidelity between design documentation and executed installations.
- Client Satisfaction: Positive client feedback on system performance, usability, and design quality.
Requirements & Qualifications
- Degree in Engineering, AV Technology, Architecture, or related field (or equivalent experience).
- Strong background in AV system design, especially within residential and workspace environments.
- Experience working with AutoCAD, Revit, or similar design software.
- Solid understanding of lighting, acoustics, and system integration best practices.
- Demonstrated experience designing and delivering training programs.
- Active AVIXA certification (CTS-D or equivalent) preferred.
- Strong communication and presentation skills.
- Creative, detail-oriented, and committed to continuous learning.
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Enrolled Nursing Auxiliary – Theatre at Mediclinic
MAIN PURPOSE OF JOB
To deliver safe, basic nursing care according to Scope of Practice
KEY RESPONSIBILITY AREAS
Deliver basic nursing care in collaboration with the multidisciplinary team
Identify, prevent and report risks to ensure patient safety
Contribute to a positive patient experience by assisting in the creation of a therapeutic environment
Provide accurate and comprehensive records of all nursing interventions
Participate in creating a learning environment that builds staff competence
Ensure that all utilised stock and equipment are accurately chartedREQUIRED EDUCATION
ESSENTIAL EDUCATION:Higher certificate in nursing (or equivalent)
DESIRED EDUCATION:
Continuous Professional Development (CPD) courses for specific speciality areas
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE:
None
DESIRED EXPERIENCE:
1 year post qualification experience
REQUIRED JOB SKILLS AND KNOWLEDGE
Infection prevention and control
Basic Life Support
Computer literate (Microsoft Office)
Regulations regarding the Scope of Practice for Nurses and Midwives
Relevant nursing legislation
Scientific nursing process
Risk identification
Nursing procedures
Patient observation skills
Click Here To Apply