The Chartered Institute of Bankers of Nigeria (CIBN) said it was liaising with the Body of Banks CEOs to address the current challenges caused by the scarcity of the redesigned banknotes.
Ken Opara, the president/chairman of council, CIBN, said this in a statement on Saturday in Lagos.
He said that the banks would remain open to serve the public as long as it was safe. He added that the safety and security of bank staff were paramount.
“Hence, where there is a security challenge, the management of banks have been empowered to take proactive measures to close their operations in such location and inform the Central Bank of Nigeria.
“Therefore, the safety concerns being expressed in various quarters are already being addressed.
“Banks will continue to ensure that adequate security measures are in place to protect staff and customers whilst safeguarding their assets in contending with the current challenge,” Mr Opara said.
He appealed to the general public to remain calm and eschew any act of violence, adding that the banking industry remained resolute and committed to finding ways to address all the related issues.
“We indeed appreciate your continued patience and understanding as we work together towards restoring normalcy,” he said.
Alleged customers have attacked many commercial banks, with protests recorded in different states across the country over the scarcity of the redesigned denominated banknotes.