We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.About The Role
We are looking for a highly organized and creative Multiskilled Virtual Assistant to join our growing team! This role requires someone who is versatile and confident in handling a variety of tasks — from managing social media accounts and designing eye-catching graphics, to handling general administrative duties and booking appointments. If you are a proactive self-starter with a keen eye for detail and a passion for multitasking, we'd love to meet you.
Key Responsibilities
Social Media Management
Create, schedule, and manage engaging posts across various platforms (Instagram, Facebook, LinkedIn, etc.)
Monitor engagement, respond to comments/messages, and grow our social media presence
Assist in creating basic content calendars and analytics reports
Administrative Support
Handle daily administrative tasks such as email management, document organization, data entry, and basic reporting
Maintain and update digital files and records
Support team members with ad-hoc admin projects as needed
Appointment Setting & Coordination
Schedule and confirm appointments, meetings, and calls
Send reminders and follow-ups to ensure attendance
Maintain an organized calendar and manage scheduling conflicts
Requirements
Proven experience as a Virtual Assistant or in a relevant administrative role
Strong skills in social media management and basic graphic design
Proficiency in tools such as Canva, Google Workspace, and social media platforms
Excellent communication and time management skills
Detail-oriented, reliable, and proactive
Ability to multitask and prioritize effectively
Comfortable working independently and meeting deadline
What You'll Bring:
A working laptop or computer with the following specifications:
RAM: Minimum 8GB
Laptop: 8th generation (8000 series) Core i5 or higher
Desktop: Ryzen 5 3000 series or higher, or Core i3 10th generation or higher
Mac: Core i5 2017 or higher, Core i7 2016 or higher
Internet: A reliable connection with speeds of 20mbps or higher
Location: Remote
Language Proficiency: Excellent command of English, both spoken and written
Availability: Willingness to work full-time within the client time zone.
Experience: Previous experience working remotely is highly desirable
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