Manager: Infrastructure at Ithala Development Finance Corporation Limited March, 2024

REFERENCE NUMBER: LJ23142

Reporting to the Divisional Manager: Infrastructure, the Manager: Infrastructure will manage the IT Data Centre infrastructure ensuring the highest levels of system and infrastructure availability for Ithala Development Finance Corporation.

The Manager – Infrastructure will:

• Manage the Group’s IT Operations system to ensure efficient operations.
• Formulate the IT technical services policies and procedures.
• Provide support and consultancy service to IT Management on IT Operations.
• Provide input into IT strategy for infrastructure.
• Manage budget and IT capital requirements.
• Prepare and manage project plans.
• Document and implement testing procedures.
• Ensure Service Level Agreement’s contracts and licences are signed and maintained.
• Ensure high availability of the data centre, servers and storage systems.
• Manage human capital through effective performance management and employee development and empowerment related to direct subordinates.

The following minimum requirements should be met in order to be considered:

Qualifications:

• National Diploma in Information Technology or a relevant qualification at a NQF level 6.
• ITIL Certification.

Experience:

• Minimum of 5 years’ experience in an IT environment.
• Minimum of 3 years’ experience in people management.
• 3 years’ technical experience of computers, IBM systems, LAN/WAN and desktop systems.

Requisite Functional Competencies:

• Time management skills.
• Ms package skills.
• Ms SQL database skills.
• Oracle RDBMS skills.
• Other database management systems.
• Ms windows server operating system.
• Linux operating system.
• WAN/LAN networking skills.
• Knowledge of IDFC policies and procedures.
• Knowledge of IDFC IT systems and applications.
• Knowledge of the code of business conduct.
• Troubleshooting ability with the ability to develop logical solutions to fit situations and expectations and/or
• follow specifications.
• Diplomacy, discretion and analytical skills.
• Ability to work independently.