RESPONSIBILITIES:
Develop and maintain strong relationships with key stakeholders and vendors;
Manage vendor and SLA Management for digital solution providers;
Provide 2nd line support to the Airline operations and support team;
Ensure high availability of digital solutions in production operations;
Manage, plan and execute complex projects, ensuring alignment with organisational goals and timely completion;
Manage enhancements and bug resolution in the sprint plans;
Management of the planned priorities and blocker resolution;
Ensure quality assurance on deliverables;
Provide management reports and status updates;
Uses technical experience in managing projects and building systems to determine feasibility, cost, and time required;
Oversee the development and implementation of digital solutions to enhance business performance;
Work with the Lead Digital Solutions Engineer to drive the roadmap, standards and frameworks;
Identify and communicate risks and blockers;
Resource allocation, management, and administration;
Performance management of the team;
Training and development of Digital Solutions team;
Provide coaching/mentoring and support to team members to ensure successful delivery of projects;
Stay abreast of current and evolving best practices and digital technology trends in the market.
REQUIREMENTS:
Bachelor’s degree in Information Technology, Computer Science, or a related field. Master’s degree preferred;
Minimum of 10 years of experience in IT, of which 5 years must be in a managerial role;
Aviation experience is beneficial;
Proven experience leading successful IT projects;
Agile Project Management experience;
Product and Project Management (Essential);
IT projects and Digital solutions experience.
PERSONAL ATTRIBUTES:
Strong analytical, problem-solving, and decision-making skills;
Excellent communication (verbal and written);
Interpersonal skills;
The ability to collaborate effectively;
Ability to prioritize workload, using agile methodologies;
Self-motivated, with a passion for innovation and continuous improvement;
Immaculate time keeping.
Click Here To Apply